Burgundy - Solihull

We ate here while staying in the Arden Hotel recently- the food was lovely especially the homemade soup. Excellant! Hot and plentiful with very helpful and smil... read more We ate here while staying in the Arden Hotel recently- the food was lovely especially the homemade soup. Excellant! Hot and plentiful with very helpful and smiley staff- its a pleasure to eat in there- thank you all.

The Arden Hotel was clearly sign posted which made locating the Burgundy Restaurant within the Arden Hotel and Leisure Club nice and easy. Plenty of parking spa... read more The Arden Hotel was clearly sign posted which made locating the Burgundy Restaurant within the Arden Hotel and Leisure Club nice and easy. Plenty of parking spaces, free for customers using the restaurant by validating the parking ticket at reception on the way out. The staff were all very welcoming, smartly presented and professional. Me and my friend went there for an afternoon tea experience which was given as a birthday gift. On our way into the restaurant we were greeted by Jane, who effortlessly catered to our every need, offering to take pictures of the both of us with our tea, clotted cream and scones, delicious selection of sandwiches and cakes. We both enjoyed all aspects of the visit, Janes added personal touches made it that little bit more special. I would highly recommend to anyone considering going in the future.

My brother ordered food for takeaway and I was waiting outside in the car. It took ages to and order never came even after 25 minutes. There was no rush hours.... read more My brother ordered food for takeaway and I was waiting outside in the car. It took ages to and order never came even after 25 minutes. There was no rush hours. Even receptionist was rude and never appologiesed and we had to cancel the order. Never recommend someone to go there.

Excellent service. Wide range of options on the menu. Good food. Reasonably priced. read more Excellent service. Wide range of options on the menu. Good food. Reasonably priced.

Worst service ever. I asked for my order 3 times and response was nil and even the bar receptionist was rude and at the end had to cancel my order because I was... read more Worst service ever. I asked for my order 3 times and response was nil and even the bar receptionist was rude and at the end had to cancel my order because I was late for my appointment. Never recommend anybody to go there.