Mrs. Field's - Shawnee

What User likes about Mrs. Field's:
Love this place! I could hardly choose from any delicious looking treats in the case. Went with a caramel pecan chocolate chip cookie that was fresh and absolutely delicious! Shelby and the guy who worked the register whose name I didn't get were both totally friendly! I also love that they have an ICEE machine! Perfect end of my Christmas shopping trip in the mall! View all feedback.

What User doesn't like about Mrs. Field's:
I purchased a few cookies for my family, but after tasting one I realized I did not like them. I needed to return the untouched cookies that no one would obviously be eating.. After trying to return them I have to say the ladies working had very bad attitudes towards me.. I believe one of them was even a manager! I do not appreciate being treated like this as a customer. I will NOT be going back. Not to mention the g... View all feedback.