Dunkin' - Progress
Dunkin'
Menu
A comprehensive menu of Dunkin' from Progress featuring all 5 dishes and drinks can be found here on the list.
Dunkin' in Harrisburg, PA, is a popular American eatery known for its wide array of delectable offerings, with an average rating of 2.7 stars. Open daily from 5:00 AM to 8:00 PM, it's a perfect spot for an early morning coffee or a delicious snack throughout the day. To ensure you have a spot, feel free to reserve your table by calling (717) 545-2039. Prefer dining at home? You can conveniently order from Dunkin' through DoorDash. The menu caters to various tastes, including vegetarian options for those seeking lighter fare. If you're looking for similar dining experiences, consider checking out Gabriella Italian Restaurant or Roberto's Pizza. We value your feedback, so don’t forget to leave a review after your visit!.
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At a local Dunkin' location, customers express mixed experiences, primarily revolving around service and efficiency. Many patrons voice frustration over long wait times, incorrect orders, and frequent shortages of popular menu items, such as pumpkin products, especially during peak seasons. While some staff members show friendliness and dedication, there is a clear call for more help to manage the busy demands of peak hours. Despite some occasional positive encounters, lingering issues have tarnished trust in the Dunkin' brand. Overall, customers hope for improvements in service speed and operational efficiency to enhance their experience.
I really like the employees there and I feel like we have to be patient with them too. Especially if you want something fresh. I saw one of the reviews said it takes 10 minutes to brew coffee but it really only takes 2-5 minutes. It must have just been the employee. You have to wait for food, lattes, ect. Life is all about patience. Especially if there’s only 2 employees at night time. But my experience was amazing. They paid attention and listened. I definitely will be coming back.Vegetarian options: They have bagels with vegetables cream cheese. Very good.Kid-friendliness: The employees talk to the children and let the children decide what they want. The plenty of space for the kids to sit.Parking: There’s parking on the side and front.Wheelchair accessibility: They also is a lot of space for wheelchair and bathroom is big too.
I don't visit this place frequently, but I tend to order from here every few months when I have a meeting in Harrisburg. I've consistently had positive experiences with my orders and the staff. Today was yet another instance of their dependable and friendly service! Food rating: 4/5.
I don't usually write reviews, but I feel compelled to share my experience after ordering from this location for the fifth or sixth time. Unfortunately, every order has had some sort of mistake. The employee told me that the drink wouldn't come with whipped cream, but that wasn’t true, and the cup was only half full. While she was preparing my drink, she placed my cup under a table to scoop something into it, which seemed unsanitary. Additionally, I didn’t receive the correct donuts. It honestly feels like these issues stem from a lack of care on the employee's part.
I had a very disappointing experience at this restaurant. I placed an online order twice, but they never received it. I ended up waiting in the lobby for nearly two hours, expecting them to sort out the issue. Instead, they asked if I had really placed the order! When the cashier finally attended to me after all that time, she had an unpleasant attitude. She informed me that my order was $5 more than it should have been and became rude because of her own mistake in ringing it up. I cannot recommend the Harrisburg location on Jonestown Road; it's a complete waste of time. The staff is not only rude but also extremely slow!
I must say, my experiences with the staff at this location have been extremely disappointing. I’ve never received a drink that was made correctly, and the only reason I keep coming back is because it’s conveniently close to my home—though I regret it every time. This particular place has really shaken my trust in the Dunkin brand as a whole. I can't understand why no improvements have been made to the service here. Overall, it’s been a frustrating experience. Dunkin really needs to step up; it’s quite embarrassing. How can they run out of pumpkin on October 30th when the entire menu features pumpkin? It just doesn’t make any sense!
Full Menu
This restaurant offers dishes containing these ingredients
Dessert
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