Starbucks - Potomac

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This Starbucks location has garnered a mix of admiration and disappointment from its patrons. While many commend the efficient, friendly staff who manage to keep lines moving swiftly, others express frustration over inconsistent service and cleanliness. Customers have noted untrained employees providing incorrect orders and a lack of awareness regarding promotions, leading to uncomfortable interactions. Additionally, the cleanliness of the establishment, particularly the restrooms and tables, has raised concerns. Overall, while there are moments of exceptional service, consistent attention to training and hygiene could enhance the customer experience significantly.