Chipotle Mexican Grill - Pittsburgh
Chipotle Mexican Grill
Menu
The menu of Chipotle Mexican Grill from Pittsburgh includes 39 dishes. On average the dishes or drinks on the menu cost approximately $6.7. You can view the categories on the menu below.
**Restaurant Review: A Disappointing Experience at Chipotle** Recent feedback highlights significant concerns regarding the management and service quality at this Chipotle location. Diners report frequently running out of essential ingredients, leading to incomplete meals served without prior notice. Customers face long wait times, often exceeding expectations, exacerbated by perceived negligence from staff. While some patrons praise attentive service, the common sentiment points towards a lack of urgency and poor operational support. Many express frustration over cold food and incorrect orders, urging potential diners to reconsider visiting until these issues are adequately addressed. Overall, a disappointing experience that leaves room for improvement.
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Feedback
Was Vern Gerhold at Chipotle Mexican Grill a mag?
The atmosphere can be a bit frustrating, but the service here is fantastic, and the food and drinks are spot on. The staff even asked if I wanted a drink or chips, which was a nice touch. I would definitely go out of my way to visit this Chipotle again. A special thanks to Danielle for her excellent service during my visit! View all feedback.
What Cale Zboncak dislikes about Chipotle Mexican Grill:
Do not online order. Constantly have to wait 20-30 minutes past your pickup time. Then something is always wrong with the order, this time they shorted me on queso.I could have not ordered online, gone through the line, convinced them to give me a fair amount of qeso, and been on my way home faster than waiting for my online order to be ready 30 minutes after the time they said it would be ready. View all feedback.
Edit: I've changed my review to one star after seeing other reviews. This place seriously needs to make changes, or they should let a different food service take over. It's one thing to frequently run out of ingredients, but it's unacceptable to serve an incomplete meal without informing the customer. They took our money with the assumption that we would just accept it without question. Please go elsewhere for a meal and don’t support the management or service here; they clearly don’t care and only put in minimal effort.
Do not online order. Constantly have to wait 20-30 minutes past your pickup time. Then something is always wrong with the order, this time they shorted me on queso.I could have not ordered online, gone through the line, convinced them to give me a fair amount of qeso, and been on my way home faster than waiting for my online order to be ready 30 minutes after the time they said it would be ready.
If I could give them 0 stars I would. I waited over 20 minutes on my quote time from the 20 minutes I ordered on the app. I spent most of my lunch break waiting for my food. Also, when I went up to ask about my order, the cashier told me he was working on it now, which was a lie, he put 4 orders out before mine. No sense of urgency.
Here's a review to help everyone out:Avoid this Chipotle if you can. I come here often out of convenience but ready to move on completely.The order pick up process is a mess, their constantly out of ingredients, and the stuff they make here isn't on par with the rest of Chipotle (probably a result of lacking ingredients.)The only redeeming factor for 2 stars are that the employees are nice. If you come in the last hour of them being open, you'll be told they're out of ingredients. Whether they're just saying that because it's the last hour or because they're actually out is the questionFinal point: go somewhere else!
This location was trashed when I stopped in! I had came in after the lunch rush, no one was in line in front of me. The prep areas were covered with food and debris, and the person that cashed me out with gloves on turned around and made the next customers food without changing gloves or washing hands. I would say short staffed issues but there were about 5 or 6 people working in the areas j could see, so that's not the case.
Menu
Lifestyle Bowls
Drink
Side Dishes
More information
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