Panda Express - Phoenix

Rude workers. You all forget who pays your check. I was missing a drink from my bundle and the young gal on the phone says we'll the driver took it. Well honey,... read more Rude workers. You all forget who pays your check. I was missing a drink from my bundle and the young gal on the phone says we'll the driver took it. Well honey, I didn't get it. Thanks for the non help. These young kids need a lesson in how to treat customers. And guess what, I was a regular customer but not any more. But you probably don't care. No customer service, self centered.

The orange chicken tasted like it had been cooked hours earlier. It was tough and dry. read more The orange chicken tasted like it had been cooked hours earlier. It was tough and dry.

I ordered lunch for the office and watched as they prepared the plates. I was instructed to step aside and wait, which I did. When I got back to the office, I d... read more I ordered lunch for the office and watched as they prepared the plates. I was instructed to step aside and wait, which I did. When I got back to the office, I discovered that an entire main entree was missing. I had to make the trip back to the restaurant with my food, and they only offered me a side of the missing dish. By that time, the food had gone completely cold. The staff member seemed very upset that she had to prepare a new plate, and she took my food and carelessly tossed it in the trash. The attitude and service were unacceptable. This isn’t the first time I’ve encountered issues at this location, so I felt it was time to leave a review. I won’t be returning.

We enjoyed our food a day late but are very grateful to finally receive our order, thanks to Daniella. We had a terrible delivery experience where we had to tra... read more We enjoyed our food a day late but are very grateful to finally receive our order, thanks to Daniella. We had a terrible delivery experience where we had to track down our food, and when we finally found it, it was inedible. No one answered our calls to arrange a replacement. However, the next day Daniella took care of us with genuine empathy and replaced our meals without hesitation. She was friendly, polite, and easy to talk to. I’m not sure if she’s the store manager, but she certainly should be. Thank you, Daniella!

Incredible teamwork! The group ahead of us had 21 orders, but they handled it quickly and with smiles all around. It was really great to witness. And this was a... read more Incredible teamwork! The group ahead of us had 21 orders, but they handled it quickly and with smiles all around. It was really great to witness. And this was all in a drive-thru!