Kfc - Phoenix
Kfc
Menu
Here you will find the menu of Kfc in Phoenix. Currently there are 23 menus and beverages in the menu.
KFC in Phoenix, AZ, is an American fast-food restaurant renowned for its fried chicken and comfort food, boasting an average rating of 2.5 stars. Wondering what others think? Here’s what visitors are saying about their experiences. Today, KFC is open from 10:00 AM to 11:00 PM. To ensure you have a spot, it's a good idea to call ahead at (602) 243-8415 and reserve your table. Craving KFC’s delicious offerings in the comfort of your home? You can easily order through DoorDash. If you're looking for similar dining options, don't miss out on the tasty offerings at Pizza Patrón and Church's Texas Chicken. Have you dined here before? We’d love to hear your thoughts—leave a review!.
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At this local KFC, guests are left grappling with frequent disappointments and service issues. Many report extended wait times for online and in-person orders, with food unprepared even after scheduled pickup times. Notable frustrations include unavailable menu items, lack of attention from staff, and inconsistent operational hours, often closing unexpectedly. Moreover, some encounters with employees are marred by rudeness, diminishing the overall experience. Despite the occasional glimmer of positive customer interaction from attentive managers, the overall sentiment reflects a pressing need for improved service, management, and operational efficiency at this particular establishment.
If I could give this place negative five stars, I absolutely would. I will NEVER return to this KFC again. The service from the woman at the window was terrible. It took 10 minutes for someone to even take my order, and then another 20 minutes to receive my food. Most of the biscuits were raw in the middle. If it weren't for my daughter's "craving," I would have left. To top it all off, after I got home, I realized some of the food I ordered was missing, so I had to go back. When I left the second time, I held the door open for the same woman who took my order earlier because she had her hands full, and she didn't even acknowledge it. She even stepped on the back of my shoe because she was walking that close to me.
I’ve had bad luck with this location. I ordered an 8-piece meal and specifically requested a mixed selection, not just legs and thighs. The staff assured me it included both white and dark meat. I chose mashed potatoes and corn as my sides, and when asked if I wanted gravy, I confirmed that I did. However, when I got home, I found that I only received corn, mashed potatoes without gravy, legs, thighs, and 4 wings. It’s frustrating! If you’re out of chicken and I’ll need to wait, please let me know so I can decide whether to wait or accept what’s available. Customer service is declining, and it seems like very few people take pride in their work these days.
This place is horrible. i do door dash and everytime i go inside to pick up an order they lock the doors. in a week the door are locked 4 out of 7 days. all different times. and the staff is rude when i tell them at the speaker im doing a door dash. i can see them inside just all sitting down in lobby. and one person in kitchen. they need better staff and managers. today im sitting in parking lot cause man told me to wait outside for my order. a 3 piece chicken shouldnt take 36 minutes to make
This place is horrible. i do door dash and everytime i go inside to pick up an order they lock the doors. in a week the door are locked 4 out of 7 days. all different times. and the staff is rude when i tell them at the speaker im doing a door dash. i can see them inside just all sitting down in lobby. and one person in kitchen. they need better staff and managers. todayim sitting in parking lot cause man told me to wait outside for my order. a 3 piece chicken shouldnt take 36 minutes to make
I never have luck with this location. I ordered an 8 piece meal, i asked to make sure it was mixed and not just legs and thighs he said it is white and dark meat. My two sides were mashed potatoes and corn he asked if i wanted gravy I let him know yes Idid. So when i got home I had corn, mashed potatoes no gravy and legs and thighs and 4 wings. SMH! If you are waiting for somechicken to cook, let me know so I can make the choice to wait or accept what you have to offer. Customer service is going down!Very few people have pride in their jobs anymore. ????
Menu
World Famous Chicken
8 Piece Family Fill Up Drums Thighs$19.38 Piece Family Fill Up Standard Bucket$19.3Limited Time Only
Chicken Littles Promotion Georgia Gold$2.9Chicken Littles Promotion Nashville Hot$2.9Chicken Littles Promotion Extra Crispy$2.9Chicken Littles Promotion Smoky Mountain Bbq$2.9
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