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The Krystal Company 5975 Service Rd Birmingham, AL 3523...
(+1)7703514500
(+1)2056613522
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Here you can find the menu of The Krystal Company in Phenix City. At the moment, there are 9 meals and drinks on the food list.
One recent review of a restaurant detailed multiple disappointments with the food, including a poorly made grape icee, a disgusting cheeseburger, and bland donut holes. However, the positive highlight was the friendly and helpful drive-thru worker who provided excellent customer service. Conversely, another review described a negative experience involving a long wait for food, rude customer service, and incorrect refund handling. A third review emphasized a disappointing experience with poorly prepared food and overworked staff, with an emphasis on the dissatisfaction with the new fries at the restaurant. In contrast, other recent reviews praised the efficient and friendly staff, delicious food, and overall pleasant dining experience at the same location. Despite a range of experiences, the general consensus seems to be that the customer service quality can greatly influence the overall enjoyment of a meal at this restaurant.
What Ansel Harris likes about The Krystal Company:
I doubt normally give 5 stars But the night shift guy definitely deserves it!! After picking my daughter up late one night from her waitress job we stopped in at krystals he was by himself it seemed But the food was the absolute best that I've ever gotten at a Krystal.. The wings were perfect and even though we had forgotten our ranch dressing he put it in the bag anyway!! I only wish I would have gotten his name.. g... View all feedback.
What Mason Sarneel doesn't like about The Krystal Company:
Scrambler bought at 9:18. I got it home 9:26. And it was reheated in this picture. Are you kidding? Staff also had on street clothes. No greeting in the window just told me a whole card and gave me a bag. Called back to complain and Gm (Lady) came on the phone unprofessional and said maintenance was helping with street clothes on behind the counter. I'll never go back there. I worked for several years as a manager fo... View all feedback.
The food was cold, the service was terrible when I wait outside for 30 minutes, they forgot tha...
What do you want? this is the first thing the person who worked the laufwerk thru has said to m...
Team members were friendly with their customer service in the drive thru, but the menu board wa...
I give them two stars only because of the gentleman who brought our food out. the young lady wh...
It's about 6:20 pm when I pull up. I noticed most of the outside lights were off and all the em...