Reviews

Overall Total Score
3.1 out of 5
Good | 1959 reviews

What Mason Sarneel doesn't like about The Krystal Company:
Scrambler bought at 9:18. I got it home 9:26. And it was reheated in this picture. Are you kidding? Staff also had on street clothes. No greeting in the window just told me a whole card and gave me a bag. Called back to complain and Gm (Lady) came on the phone unprofessional and said maintenance was helping with street clothes on behind the counter. I'll never go back there. I worked for several years as a manager fo... View all feedback. What Ansel Harris likes about The Krystal Company:
I doubt normally give 5 stars But the night shift guy definitely deserves it!! After picking my daughter up late one night from her waitress job we stopped in at krystals he was by himself it seemed But the food was the absolute best that I've ever gotten at a Krystal.. The wings were perfect and even though we had forgotten our ranch dressing he put it in the bag anyway!! I only wish I would have gotten his name.. g... View all feedback.

Reviews from various websites

Menu
1.4 ★ from 21 reviews
Manuel
20.06.2022 - 17:30

The food was cold, the service was terrible when I wait outside for 30 minutes, they forgot that I was out there all I had 4 krystal burger, so I went and got m...

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Janick
20.06.2022 - 17:30

What do you want? this is the first thing the person who worked the laufwerk thru has said to me. it went downhill. it has made her a few attempts to repeat my...

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Lubomír
20.06.2022 - 17:30

Team members were friendly with their customer service in the drive thru, but the menu board was not up to date our classic krystal burger had hardly any toppin...

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Jackson
20.06.2022 - 17:30

I give them two stars only because of the gentleman who brought our food out. the young lady who works the drive-thru last Saturday needs a lection about the co...

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Reuben
20.06.2022 - 17:30

It's about 6:20 pm when I pull up. I noticed most of the outside lights were off and all the employees were sitting in the dining area just chilling out. Not a...

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One recent review of a restaurant detailed multiple disappointments with the food, including a poorly made grape icee, a disgusting cheeseburger, and bland donut holes. However, the positive highlight was the friendly and helpful drive-thru worker who provided excellent customer service. Conversely, another review described a negative experience involving a long wait for food, rude customer service, and incorrect refund handling. A third review emphasized a disappointing experience with poorly prepared food and overworked staff, with an emphasis on the dissatisfaction with the new fries at the restaurant. In contrast, other recent reviews praised the efficient and friendly staff, delicious food, and overall pleasant dining experience at the same location. Despite a range of experiences, the general consensus seems to be that the customer service quality can greatly influence the overall enjoyment of a meal at this restaurant.

Restaurantji
2.8 ★ from 227 reviews
Vickie
25.01.2024 - 06:56

Ordered 12 Krystal's at 6:11 pmWaited until 6:41 pm. We just got our money back and left. There was no cars in front of us and only 1 person in dining room.Ck #...

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Ken
25.01.2024 - 06:56

We have visited this location several times in the past. Each visit is always a pleasant experience. It is a complete flip of the location near our home. The st...

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Kyle
25.01.2024 - 06:56

Typical fast food, it is what you expect. Road food or a quick bite. Nothing special, still got nothing on a white castle. IYKYK.

Amanda
25.01.2024 - 06:56

I have been looking for some Chilli cheese fries for 2 days and this place had it I was more than excited lol but the staff working was awesome and well mannere...

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isabella
25.01.2024 - 06:56

The only reason I’m giving 2 stars is because they are open 24 hours and the food is some what good. However every time I come to this location the lady’s in th...

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Int Restaurants
3.5 ★ from 1645 reviews
Sirved
2.9 ★ from 65 reviews
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4.0 ★ from 1 reviews

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