May Sum - Nottingham
May Sum
Description
Dining experiences can vary dramatically, as recent visits to a local buffet reveal. While some patrons enjoy the welcoming atmosphere, attentive service, and diverse menu options, others report a distressing lack of hygiene, poorly labeled food, and unfriendly staff. Complaints about food quality span from overly salted dishes to questionable practices behind the counter, with a notable absence of fresh dessert options. Despite affordable pricing, many diners express frustration, especially regarding service issues. Ultimately, the contrast in experiences highlights the ongoing challenges faced by buffet-style restaurants in delivering consistent quality and customer satisfaction.
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The staff was very friendly and helpful, and the atmosphere was welcoming. The restaurant used to be a buffet, but due to COVID-19 restrictions, they have changed their service format. I was a bit confused as to why patrons were not allowed to order food as they ate, and instead were served all dishes at once. The food was delicious, and the drinks were good. However, we had to wait for about 15-20 minutes before being seated, even though there were empty tables and people just chatting.
I was pleasantly surprised at how easy it was to make a reservation for 13 people during the COVID-19 outbreak. We were seated promptly and enjoyed a delicious meal for a birthday celebration with friends. The staff was friendly and attentive. Although they were quite busy and our food was slightly delayed, we didn't mind waiting. The prices for alcoholic beverages were also reasonable.
I highly recommend Maysum! Our family of four has dined there several times, and the food is always delicious, with plenty of options to choose from. The staff is hard-working, helpful, and friendly. We’ve also visited with larger groups of 7 to 9 people and have never encountered any issues with space. We will definitely be back soon!
Good quality cheap price. Not a perfect experience as the place looks really old and needs a lot of improvement
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