Panda Express - Normal
Panda Express
Description
Dining at this establishment offers a blend of satisfaction and frustration. While the food receives praise for its quality, a common complaint is the lack of fresh items and frequent shortages, especially during late hours. Service inconsistencies abound, with orders sometimes arriving incomplete and long wait times reported, often exacerbated by distracted staff. However, a few commendable employees stand out for their attentiveness and effort to enhance the customer experience. Despite promising flavors, the overall experience can be marred by logistical issues, leaving patrons hoping for improvements in both service and inventory management.
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Feedback
Always out of stuff. Employees keep the stuff out and not make it. Even when you visit at 8 pm they will be out of almost everything and they close early too as per their flexibility.Update 4/22/22:Visited again and once again they were out of noodles and rice at 8.30pm when they close at 9.30. employees said kitchen closes at 8.Why are you keeping store open when restaurant is out of food?Employees were fooling around but won't cook any food.I will complaint to headquarters that this location sucks. Management doenso seem to care.
The staff is friendly, but every time we order here, there is always something missing on the menu, they are also short staffed. Today, they were missing chicken teriyaki, orange chicken and we had to wait for chow mein. To my surprise, I ordered cream cheese Rangoon and when I got home I realized they didn’t add it in the bag, just in my bill.The lady at the register is super nice though.
Overall, I have no complaints about this restaurant. The biggest issue is when they are low on food and it appears to be old. I requested fresh items, but it was ignored. I also suggest they keep the exit only sign on the east side to prevent customers from cutting in line. This has happened to me multiple times and can be frustrating.
The chicken and shrimp were delicious, but the fried rice and noodles did not meet the expected quality.
My daughter and I ordered the orange chicken, a two-piece and a three-piece plate. Overall, we enjoyed the good taste and the pleasant atmosphere.
Menu
Kid's Meal
Grilled Teriyaki Chicken Cub MealChow Mein; Super Greens; Grilled Teriyaki Chicken; Fruit Side Bottled Water / Kid's Juice
$7.7Broccoli Beef Cub MealWhite Rice; Super Greens; Broccoli Beef; Fruit Side Bottled Water / Kid's Juice
$7.7Orange Chicken Cub MealWhite Rice; Super Greens; Orange Chicken; Fruit Side Bottled Water / Kid's Juice
$7.7Catering
26-30 Person Party BundleYour choice of 4 Party Tray Entrees; 4 Party Tray Sides; Fortune Cookies
$240.9A La Carte
Sizzling Shrimp Stir-FryDrinks
Sanzo Mango Sparkling Water