Tgi Fridays Mt. Laurel - Mount Laurel

At TGI Fridays, patrons experienced a cascade of service failures that overshadowed the quality of the food. Many faced prolonged waits for meals, with cold dishes arriving after excessive delays. Even simple requests, like allergen modifications, were handled poorly, leading to frustration. Although some diners enjoyed specific menu items, they were often left waiting too long for their checks and boxes. Customer service was inconsistent; while some staff members were accommodating, others exhibited annoyance. Overall, the combination of disorganization and lack of communication left a sour impression, prompting many to vow never to return.