Wendy's - Monroe
Menu
A comprehensive menu of Wendy's from Monroe featuring all 109 dishes and drinks can be found here on the list.
At this Wendy's location, patrons have reported a range of dining experiences, from frustrating to delightful. Many customers faced issues with order accuracy, slow service, and cold food, leading to disappointment. There are accounts of serious setbacks, like food poisoning, which tarnished one customer's visit. However, a notable turnaround has emerged, with some praising the energetic and friendly staff who have breathed new life into the restaurant's atmosphere. While cleanliness and occasional order mistakes remain concerns, improvement in service and product quality is evident, making it a hit or miss for diners looking for fast food comfort.
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Was User at Wendy's a mag?
I have to say, this Wendy's location has really stepped up their game! A perfect 10/10. The staff is incredibly energetic and friendly, always making you laugh from the moment you walk in the door. I haven't encountered any problems here anymore. It's a stark contrast to a few years ago when everyone seemed angry and rushed. It's great to see the positive change! Also, a big thank you to the coworker who suggested th... View all feedback.
What User dislikes about Wendy's:
I ordered four 4 for 4 meals and a fish sandwich. They told me it would be ready in 4 minutes, but it took 10 minutes. When they brought my food, the fries were cold and they forgot my chili. They also didn't give me a straw for my drink or a spoon for my chili. I went back inside and they replaced everything, but the sandwiches were still cold. Overall, it was not a great dining experience. View all feedback.
My wife went to pick up food for our family, and the bill came out to $50. She realized she had made a mistake and went back to the window, only to find out she had forgotten our daughter's entire meal. The staff actually asked her to return a drink that she had paid for, which was completely unacceptable. The lack of customer service and the need for more training was evident. Even if a mistake was made and an extra drink was added, the inconvenience of having to go back through the line due to forgetting a whole meal was ridiculous. This should have been their top priority, and it was disappointing to see it wasn't.
I like their breakfast. Overall good experience at the location once in a while the humans miss something from an order, but they'll fix it without hesitation.The floors are gross though. Not that I eat off the floors, but we feet makes the floor feel greasy.Not a big fan that they no longer wear masks, but they didn't wear them correctly when they had to.
Don’t bother placing an online order, they will take care of everyone who ordered through them (even after we arrived) and make you wait 25 minutes for 2 meals. And then when you question where your food is they are extremely rude. The guy threw it on the counter and didn’t say a word. This is why the Monroe Street one is better by a mile! You will actually get taken care of there with great customer service!
This is our favorite wendys! Yea we have had issues but Maybe 1 out of 10. The dinner time managers are awesome!
Full Menu
Dessert
Combos
Chicken Sandwiches & More
Side Orders
Breakfast
Fresh-Made Salads
More information
QR-code link to the menu
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