Millbrook Hibachi Express
Millbrook Hibachi Express
Menu
A complete menu of Millbrook Hibachi Express from Millbrook featuring all 11 meals and drinks can be found here on the menu.
Millbrook Hibachi Express in Millbrook, AL, offers an authentic Japanese dining experience with a commendable average rating of 4.4 stars. Ideal for intimate dinners or larger celebrations, you can easily reserve a table by calling (334) 440-4131. For your convenience, enjoy your favorite dishes from the comfort of your home through DoorDash. The menu features a variety of diet-conscious options, including delicious vegetarian selections, making it a family-friendly choice. Looking to explore new flavors? Consider visiting Sonic Drive-In or Wing-It Millbrook. Have you savored a meal at Millbrook Hibachi Express?.
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Was Taron Jordan at Millbrook Hibachi Express a mag?
I always have a wonderful experience at Hibachi Express. I wish I could visit more frequently, haha. I'm a huge fan, and my family loves it too! In addition to the delicious food, I actually met the owners at a car rental shop before they even opened. Their warm conversation made me feel welcome long before I ever set foot in their restaurant. View all feedback.
What User dislikes about Millbrook Hibachi Express:
So about 2 weeks ago, I ordered 3 plates. 1 had a BUG in it, so I decided to call back up there and let them know what happened. They were very polite about the issue and said they would replace the plate. Fast forward to me coming to get my free plate andit was a problem with me swapping my plates (which are the same price). Needless to say they just lost a customer!!! I mean ifmy customer found a bug in their plate... View all feedback.
Delicious food with generous portions at a great price. Parking: Ample parking available.
The staff were friendly and professional, and there was a steady flow of customers. We had visited this place before and enjoyed the chicken, so we decided to try something different this time. Unfortunately, our dinner was disappointing. We ordered the Hibachi steak and shrimp, as well as the Hibachi steak, but the steak in both dishes was extremely chewy.
About two weeks ago, I ordered three plates, and unfortunately, one of them had a bug in it. I decided to call the restaurant to inform them about the issue. They were very polite and assured me that they would replace the plate. However, when I went to pick up my complimentary plate, I encountered problems with the exchange, even though the plates were the same price. To say the least, they've lost a customer! If I had a customer find a bug in their meal, I would do everything I could to make it right, especially for a loyal patron! *End of rant*
So about 2 weeks ago, I ordered 3 plates. 1 had a BUG in it, so I decided to call back up there and let them know what happened. They were very polite about the issue and said they would replace the plate. Fast forward to me coming to get my free plate andit was a problem with me swapping my plates (which are the same price). Needless to say they just lost a customer!!! I mean ifmy customer found a bug in their plate, I would do everything in my power to accommodate them and make things right, especiallya faithful customer! *rant over*
I wish I could give no star!! This location has the rudest, most unprofessional employees. I called to place an order. I ask them to not deep fry my Yum Yum roll. The young lady said that they couldn?t do that. I told her that that is the way I haveordered it the last three times with no issue. She said that they have changed their policy and couldn?t do it. I asked to speakto the owner/manager and was told that he wasn?t there and then she hung up on me! I called back to ask once again to speak tothe owner and was hung up on a second time. I called the Montgomery store and the young lady I spoke to was very nice andprofessional. She said that the owner was at that store and that they could do it without being fried and would inform theowner. She said she would have him call me. We will see. Until I get that call, I won?t spend another dime at that place!!Customer service is gone!!
Full Menu
Entrées
This restaurant offers dishes containing these ingredients
Sushi Rolls
More information
QR-Code for the menu
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