Kfc - Middlesbrough
Kfc
Menu
A complete menu of Kfc from Middlesbrough featuring all 5 dishes and drinks can be found here on the menu.
Dining at the KFC in North Ormesby, Middlesbrough offers a mixed bag of experiences. Some patrons report major disappointments, citing issues with incorrect orders, subpar food quality, and lackluster service, particularly in comparison to delivery drivers. Complaints about cleanliness abound, with many noting littered floors and neglected areas. However, amid the critiques, there are voices praising the friendly staff and efficient service, especially for those utilizing the app for pre-orders. While some find the food satisfying and the service commendable, others question if the chain's standards are slipping. Overall, it's a restaurant that divides opinions greatly.
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Was User at Kfc a mag?
I had a positive experience with both the food quality and customer service at this restaurant. The staff was friendly and helpful, and the dining experience was excellent as always. While I did encounter a minor issue with some of the younger staff members recently, it was quickly resolved, likely thanks to their training program. Overall, not a bad place at all - I would definitely recommend it. View all feedback.
What User dislikes about Kfc:
wait £15 for two mini-füllburger in barbecue bay 1, nothing came l, drove back thru drive thru they apologise and give me two portions of chips, perfect example for good customer skills View all feedback.
I stopped by for a quick and affordable meal, placed my order at the kiosk, and noticed that my order was the only one on the screen. However, the staff at the front seemed preoccupied with fulfilling delivery orders, which appeared to be a slow and tedious process. To add to the frustration, a loud delivery driver barged in and demanded his order be prepared immediately, even though he had just arrived. It wasn't until a manager intervened and pointed out the long wait time for my order that the staff realized their mistake. They quickly threw together my order, which had been sitting on the shelf for a while, and handed it to me. The staff should prioritize efficiently managing their resources to prevent neglecting in-store customers for delivery orders. Additionally, they need to address pushy delivery drivers and encourage them to wait their turn, instead of rewarding aggressive behavior with faster service.
I was visiting Middlesbrough from Whitby and decided to get the 10-piece bargain bucket from this restaurant. However, when I got back to Whitby and opened the box, I found only 9 pieces of chicken and 2 fries. The food was dry and seemed like it had been sitting there for days. It was a disappointing and unpleasant experience, and I felt like they had ripped us off. I would not recommend this restaurant to anyone.
The young woman who took our order at the restaurant was extremely impolite and seemed disinterested in helping us. The drive-thru service was incredibly slow even though there weren't many customers.
I seen a boy with curly really light brown hair kinda long on the top. Mullet. blue eyes. About 5’8-5’10.Play around and be disgusting with the food. I could of sworn I seen him spit in the gravy. All in all very terrible experience. I didn’t want to eat my food after seeing that boy. But despite that awful experience my food was okay, a bit cold.
We were exploring some new places in Middlesbrough one day of our staycation (Teessaurus Park and RSPB Saltholme check them out! and wanted to pick some food up to eat in the park. We recently realised that you can order in advance on the app and it worked really well for us. As you get close to KFC you can check in on the app, so they get your order ready and when we arrived our food was ready and waiting for us. Our food was hot and tasty, we like the zinger burgers and wings. I tried the spicy rice for a change (a new side option and it was nice, not great, but a very filling option as a side. KFC chips are always very bland now, so definitely remember to pick up some salt and peppers sachets to season. Staff were friendly what little interaction we had with them! We would definitely do this again, if ever in the area.
Full Menu
Soft Drinks
Starters & Salads
Side Dishes
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