Applebee's - Madison

The food was really good. The waiter Jovante M specifically was one of the best waiters I've ever had and the overall environment was good. read more The food was really good. The waiter Jovante M specifically was one of the best waiters I've ever had and the overall environment was good.

Usually, I prefer to eat at something other than a chain restaurant but Applebees was next to the movie theatre and I wanted to eat before watching Creed... read more Usually, I prefer to eat at something other than a chain restaurant but Applebees was next to the movie theatre and I wanted to eat before watching Creed...

I am a huge fan of Applebee's and while I was returning from vacation I stopped and picked up my favorite dish for lunch. I went in to the store and... read more I am a huge fan of Applebee's and while I was returning from vacation I stopped and picked up my favorite dish for lunch. I went in to the store and...

This place was the best. Absolutely love the food and we had a great server (Javonte). Made our visit the best! read more This place was the best. Absolutely love the food and we had a great server (Javonte). Made our visit the best!

The good: The food was delicious and any issues with my meal were resolved without argument or debate. The restaurant was clean and anyone who left after eating... read more The good: The food was delicious and any issues with my meal were resolved without argument or debate. The restaurant was clean and anyone who left after eating the staff quick to clean the area. The bad: The restaurant is severely understaffed and itseems anyone outside of the kitchen is in management. I 've overheard waiter complaining to each other about working 14hr daysthe last few day. I believe this completely especially since I witnessed who I would assume is the manager seating people,answering phone calls, processing bill payments and working the bar. I didn 't have the same person twice help me so I have noidea who I tip. I can obviously see these people are doing they 're very best to serve everyone and provide a great experiencebut the service definitely suffers when there are only 4 people working the floor. The food: I placed my order and got my mealquite quickly actually, problem was the shrimp on my burban chicken and shrimp was cold. It took me waving my arms into the airto get someone 's attention. I was hoping they would just take the shrimp or bring me some when the shrimp was made but they tookmy whole plate. I waited about 15min to have my meal returned but I cannot say it was not delicious when it arrived. I even hada few bites of my chicken beforehand and they brought me a whole new plate. This is an excellent location to order takeout. I doappreciate the fact they are welcoming customers inside.