Panera Bread - Madison
Panera Bread
Description
Panera’s Mineral Point Rd location offers a mixed dining experience. Many praise the friendly, attentive staff, clean environment, and delicious baked goods, especially their bagels and bread. Cozy outdoor seating adds to the charm for casual lunches. However, several customers report inconsistent food quality, delays, and order inaccuracies, with some meals arriving cold or poorly prepared. Service can be hit-or-miss, with occasional lapses in communication and app ordering frustrations. Notably, management has stepped up to address issues thoughtfully, showing strong customer care. Despite uneven experiences, this Panera remains a popular choice for fresh bakery items and casual dining.
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Feedback
Wonderful restaurant! Food is delicious! Lots of menu items to choose from!!
Just got a bagel and want to let you know that Ally, who was taking orders, is amazing. Her smile and bubbly personality were fantastic and made my day.
I love Panera. And this location had really friendly people, the food was ordered and prepared promptly, and the dining area was clean. The food was hot and delicious. I appreciate that.
I placed my order online 30 minutes ahead, but it arrived 15 minutes late. When I got my order, my drinks were missing. Upon asking about them, the woman at the counter gave me a random coffee and walked away. It was not only the wrong drink but also partially consumed. Moreover, the chicken sandwich was burnt on the outside and cold with a pink center. I recommend trying a different Panera location.
After waiting 20 minutes for my mac and cheese and soup, my mac and cheese arrived cold. When I asked if it could be warmed up, I was directed to a dirty microwave with a label that clearly said not to put bowls inside. When I mentioned this, I was told it just means the bowl gets hot, so be careful. Panera Bread used to be one of our favorite spots, but now I avoid it due to the high prices, long wait times, and cold, mediocre food.
Menu
Bakery
Sandwiches
Napa Almond Chicken Sandwich Chicken Wild Rice Soup$8.3 The Chef's Chicken Sandwiches Family Feast$57.4Family Feast Value Meals
Chef's Picks
Menu PDF
FAQ
More information
QR-Code for the menu
