Ikea - Gateshead
Ikea
Description
A recent visit to Ikea highlights the restaurant's inconsistencies. While some diners appreciate the affordable and enjoyable options like the hotdogs and chips, others report major disappointments, particularly with the overcooked pasta and poor service, underscoring a lack of attention to detail. Friendly staff members provide assistance, enhancing the overall shopping experience. However, a few complaints about cleanliness, unhelpful service, and insufficient supplies, such as plates and milk for coffee, suggest that improvements are needed. Overall, while Ikea’s restaurant has potential, it requires a consistent commitment to quality and service to meet customer expectations.
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Ordered the Birriani and can honestly say I have seldom tasted anything quite so disgusting. Completely over spiced and full of sweet raisins yuk !
Paid £10,000 for an IKEA kitchen last year and have been left with multiple faulty issues that are yet to be corrected. I have contacted IKEA multiple times to be told someone will get back in touch which never happens. I have emailed management and no one is helping.
I would just like to say the lady in the cafe serving the food was very rude with no customer service skills the way she spoke to me you would think she was purchasing my lunch for me not even a please or thank you Maybes the staff on the tills could give her some training as they were lovely and after a brilliant experience with jenny at the furniture department this is such a let down to your company manners costs nothing and could make a big difference to the customers experience
Ordered fish and chips for three birriani and also a meatballs meal everything except the meatballs had to be fetched only macaroni cheese for the infant we had with us we were in the que for ages only one person serving and the other people in the line were not happy food was not good although chips had to be fetched they were cold after standing in a dish for goodness knows how long my daughter had to stand and wait for birriani to come obviously more people need to be serving when it’s bang on lunchtime won’t be going back
Today, I received kind assistance from Terry at the store. I have mobility issues and he helped me with my purchases to the car. He was very cheerful. Then I went to the restaurant, where Aly kindly took my order and brought the food to my table. The girls at the register and cleaning tables were all very kind and helpful. They are a credit to Ikea. I would recommend avoiding shopping on Saturdays if possible, as it can get very busy.
Menu
Meat Dishes
MeatballsHot Drink
These Types Of Dishes Are Being Served
LambHot Drinks
This restaurant offers dishes containing these ingredients
FAQ
More information
QR-Code for the menu
