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Steak N Shake 5020 Overton Ridge Blvd, 76132, Fort...
+18173707057
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If you are coming to Steak N Shake in Fort Worth with your vehicle, you will find parking options at a distance of 411 meters at Hulen Mall-West Door Parking.
The place from Fort Worth offers 98 different dishes and drinks on the menu at an average price of $3.5.
In recent visits to a local restaurant, patrons have expressed disappointment with both service and food quality. While some enjoyed the taste of their meals, like hot dogs and burgers, consistent issues emerged. Customers reported long waits, incomplete orders, and poor interactions with staff. Cleanliness was a concern, with water stains visible in the dining area and questionable kitchen hygiene. Though the ambiance was acceptable, many felt the restaurant's offerings did not match their descriptions or the appetizing photos showcased on the walls. Collectively, these grievances suggest a restaurant in need of improvement to regain customer trust and satisfaction.
What User likes about Steak N Shake:
The staff was friendly, but I had to get a refund for the coffee I ordered at the kiosk because it wasn't good. The manager kindly explained this to me. The restaurant was clean and well-maintained. My only issue was finding a hair on my tomatoes and only a small piece of bacon. It was a bit annoying, but not enough for me to complain. I still enjoyed my burger because Steak n Shake makes my favorite burgers. View all feedback.
What User doesn't like about Steak N Shake:
I ordered a hot dog meal for my granddaughter at this restaurant, and it was good. The fries were also tasty. However, we did not receive any ketchup with our order. We waited for about 15 minutes in the drive-thru and no one came back to assist us. Eventually, my husband saw a lady and asked her for ketchup. She handed us one packet, but when I requested more, she gave us another one in a very unpleasant manner and... View all feedback.
I ordered a hot dog meal for my granddaughter at this restaurant, and it was good. The fries we...
The staff was friendly, but I had to get a refund for the coffee I ordered at the kiosk because...
I visited this restaurant twice, hoping to give them another chance after having cold and unple...
It's got the new structure. The Diner Appell. Now it's a sterile futuristic self-service counte...
Quality and service have gone downhill. Ice cream shake tasted spoiled/sour and the burgers/san...
Platters
coleslaw, baked beans, cottage cheese, cup of chili, cup of soup, small garden salad, french fries (substitute onion rings as a platter choice for an additional $0.59)
Chicken Chef Salad
fresh lettuce, tomato, carrot, cucumber and red cabbage topped with cheddar and monterey jack cheeses and strips of chicken breast.