Reviews
What User likes about Steak N Shake:
The staff was friendly, but I had to get a refund for the coffee I ordered at the kiosk because it wasn't good. The manager kindly explained this to me. The restaurant was clean and well-maintained. My only issue was finding a hair on my tomatoes and only a small piece of bacon. It was a bit annoying, but not enough for me to complain. I still enjoyed my burger because Steak n Shake makes my favorite burgers. View all feedback. What User doesn't like about Steak N Shake:
I ordered a hot dog meal for my granddaughter at this restaurant, and it was good. The fries were also tasty. However, we did not receive any ketchup with our order. We waited for about 15 minutes in the drive-thru and no one came back to assist us. Eventually, my husband saw a lady and asked her for ketchup. She handed us one packet, but when I requested more, she gave us another one in a very unpleasant manner and... View all feedback.
Reviews from various websites
I ordered a hot dog meal for my granddaughter at this restaurant, and it was good. The fries were also tasty. However, we did not receive any ketchup with our o...
read moreI visited this restaurant twice, hoping to give them another chance after having cold and unpleasant food the first time. On my last visit, there was only one c...
read moreIt's got the new structure. The Diner Appell. Now it's a sterile futuristic self-service counter. All you need is the robot cook and you have no human interacti...
read moreQuality and service have gone downhill. Ice cream shake tasted spoiled/sour and the burgers/sandwi hes weren't made according to description/menu. The cleanline...
read moreThe staff was friendly, but I had to get a refund for the coffee I ordered at the kiosk because it wasn't good. The manager kindly explained this to me. The res...
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