Cloud 9 has garnered a reputation for its outstanding sushi, drawing diners eager for flavorful rolls and great deals, particularly during their half-off dining offer. However, the experience has been marred by inconsistent service and frequent mix-ups with orders, leading to frustrations among regulars and newcomers alike. While the food shines, patrons have reported long wait times for takeout and awkward interactions with staff, adding a puzzling charm to the restaurant’s atmosphere. Despite the dingy decor and unrefined service, many continue to endorse Cloud 9 for its delicious offerings and late-night hours, making it a beloved yet quirky establishment in Cincinnati.

Last update: 17.01.2026 from: Deacon

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★ 4.4 / 5 from 14887 reviews

Was Yasmine S at Cloud 9 Sushi a mag?
This place is a small, lower end looking place. But it's definitely popular and packed. The service is attentive and waiters check in time to time. The sushi looked ok. I have had better quality fish but with the prices, this works for the price. I did try the salmon teriyaki with level 4 spice and that was delicious. The salmon was a little overcooked but the sauce helped with the texture. I think this place is good... View all feedback.

What Natalie Shay dislikes about Cloud 9 Sushi:
I used to love this place bc their sushi is so good. However there have been multiple accounts where I have ordered takeout and they tell me it’s only a half hour and I end up waiting outside the restaurant for an extra hour or even longer. Extremely upset with the service and the length of my wait multiple times. I wouldn’t mind waiting if they had said how long it was going to be in the beginning but they repeatedl... View all feedback.