Protocol Restaurant - Buffalo
Protocol Restaurant
Description
The restaurant has received a mix of reviews, with some customers citing issues such as rude service, long wait times, and subpar food quality. However, others have praised the delicious food, great service, and wonderful atmosphere. The restaurant seems to have a loyal fan base, with some customers highlighting the consistently good quality of the food over the years. Overall, the Protocol appears to be a solid choice for those looking for a warm and friendly dining experience with a varied menu and attentive staff.
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Feedback
My daughter and I went for lunch at this restaurant. The fish had a strong ammonia smell. We were dining with other family members who were celebrating a birthday, so we didn't want to spoil the occasion. I won't be returning to eat there. Additionally, the restaurant was not very busy, yet it took about 45 minutes for our food to arrive (we were a party of 7).
The calamari was limp, the Asian salad was mediocre, and the restaurant could use some renovations.
The staff was extremely welcoming, especially considering that my OpenTable reservation somehow didn't go through. They still managed to seat me and my guests during a busy Mother's Day crowd. Our waitress was very attentive, even with the restaurant being full for Mother's Day brunch. The variety of food options was impressive. Overall, a fantastic place to dine.
During our visit from out of town with our toddler, we still wanted to have a pleasant dining experience. This restaurant exceeded our expectations! The food was outstanding. The...
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