Romas - Ards
Menu
On this website, you will find the complete menu of Romas from Ards. Currently, there are 67 meals and drinks available.
Romas Restaurant offers a vibrant atmosphere and generally commendable food, with many patrons praising its exceptional meals and inviting ambiance. However, inconsistent service has marred the experience for some. Reports of untrained staff handling dietary allergies carelessly raised serious concerns, while others faced issues with meal preparation. Yet, positives include charming events held in the newly refurbished upper lounge, where much appreciation was directed towards staff attentiveness. While the restaurant's reputation has been strong over the years, recent visits suggest that improvements in food preparation and service training are essential for maintaining its appeal.
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Was User at Romas a mag?
the first time here for a few drinks after dinner in a nearby restaurant, the atmosphere was relaxed, although it was busy, I saw the eating by and it looked good, will definitely try to dinner. View all feedback.
What User dislikes about Romas:
great eating, great atmosphere, great place! what to say. I've been here for years and never had a bad meal. Do not forget to try upwards as they are going there during the week. View all feedback.
Great food, had the steak, and it was lovely. Had the pavaloia for dessert beautiful. Couldn't fault the service. Me u was great lots to choose from.
A big thank you to Romas staff and management who were outstanding when we hired the upstairs newly referbished restaurant on the 12 July 2023.The food for the return reception was second to none. We will definitely return in the near future. .
NO SAFE PROCEDURES IN PLACE FOR SEVERE ALLERGY SUFFERERS Start with the worst a mum of two (toddler and baby) attended in our party and informed serving staff that both have dairy allergy when ordering our food. The mum is a breastfeeding mum (on holiday) and has been avoiding dairy in the time spent with us so as not to pass diary onto her baby through her breast milk. The toddler cannot take dairy now that she is on solid food. Unfortunately for us, the vegan meal was served with carrots tossed/cooked in butter, (which in itself should not have occurred given this was ordered as part of a vegan meal), but which was only noticed at the end of the meal after the toddler started to break out in hives. Having been spoken to separately by waiting staff, chef and management, the only recompense was apologies and 20% off the food bill. The serving staff said a note had been made on the docket and the chef said he had been too busy to notice note this was a Tuesday evening at 5.30 and the restaurant was only about half full. Words are cheap and had the toddler suffered a severe reaction that may have required ambulance attendance, the 20% off the food bill would have done little to recompense our family. Thankfully the parents were quick to administer medication. We recommend that the restaurant respond to this review about how their procedures are to be changed to ensure someone else does not suffer more seriously than we did. Thankfully the parents had the correct medication and epi pen with them. The attitude and culture to responding to this incident was all wrong. By consequence, the kitchen is at worst negligent and disrespectful and at best, careless. I would not trust this kitchen with taking adequate respect over anyone's food allergies, intolerances or avoidances, particularly as the vegan meal was served with butter. Food 1* due to the above and while some of us enjoyed our food around the table, the vegan option was noted to have little taste from the vegetables. Service 3* waiting staff attentive and polite, but again didn't seem trained on how to handle our incident and were keen to pass the blame of communication to the kitchen. Atmosphere 3 nothing notable. We were escorted to a comfortable set of tables for our party size, but we left feeling angry and let down by the response and lack of consideration for our allergy sufferers.
I am giving a 4 out of 5 for service because it was a bit slow. However, if you are not in a hurry, it won't be an issue. The food was delicious and the restaurant has a charming ambiance. The meal was a lunch and the price per person was between £10-20. Food received a rating of 5, service a 4, and the atmosphere a 5.
We stopped by this restaurant on our way home from Derry and it was delightful. The menu offered a wide variety of food options, the staff was friendly, and it was great to see it bustling with customers on a Monday evening. The atmosphere was fantastic with delicious food choices. Vegetarian options were plentiful and clearly labeled for dietary restrictions. Parking options were abundant with street parking and nearby car parks. The restaurant is kid-friendly with a good children's menu available. The downstairs restaurant and bar are wheelchair accessible.
Full Menu
Pitchers
Blue NeptuneStarters
Atlantic Prawns In Marie Rose SauceFree Range Egg & Spring OnionBurgers & Sandwiches
6Oz Open Steak SandwichMains
Slow Roasted Silverside Of BeefCocktails
Petits Filous
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This restaurant offers
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