Ruby Tuesday - Feedback
Reviews
Outside Images
Reviews from various websites
Last update : 25.04.2023
The food was of excellent quality, but the mac and cheese was quite salty, and the chicken was overcooked. Additionally, the service was slow. I’d like to give it another chance before we return.
I paid for dinner, but it never arrived. So, I called and the staff informed me that the dinner was ready, but none of the Grubhub drivers picked it up.
Initially, I wasn't very impressed during my first visit, but I decided to withhold my judgment until I could gain a more thorough understanding of the place.
This was my first time at Ruby Tuesday, and I have to say it was a great experience! Our server, Abby M., was calm, patient, and respectful. She made excellent recommendations for what to order, starting with the popular Ruby Relaxer drink. The Triple was a large portion and the dessert was skillfully made. Thank you, Abby M., for a wonderful dining experience!
Good food, friendly staff. Just an event. The Hamburger of my friend was not indirect. My meal was perfect. HOWEVER, the big staff quickly solved the situation. Take a moment of your time and enjoy a hamburger, no bungalow salad tomatoes on the side. Thanks Ruby Tuesday for a great meal.
Ruby Tuesday offers a mixed dining experience that reflects both quality service and areas needing improvement. While some patrons rave about attentive waitstaff and flavorful dishes like perfectly cooked steaks and unique sandwiches, others express disappointment with cold sides and inconsistencies between menu images and actual food. The lively salad bar garners praise, bolstered by friendly servers who ensure drinks are never empty. However, issues like slow service during busy times and management's handling of complaints may detract from the overall experience. Despite some shortcomings, many diners appreciate the welcoming atmosphere and flavorful menu options.
Last update : 14.02.2024
I make it a habit to order the salad bar on Wednesdays since it's just $6.99.
I had a wonderful experience at this restaurant! The service was highly professional and very attentive. The salad bar was impressive, offering a wide selection of fresh and plentiful options.
I visited this restaurant with a few friends, and we all had a great time enjoying the food and the service.
Great salad bar; just order sandwiches and burgers for a decent meal. The manager on duty wasn't that professional when a member of our dinner party wasn't satisfied with his steak. The menu items pictured didn't match reality.
Really love our server Cindy in Zephyrhills. She is always a delight to talk with.
Last update : 01.03.2025
The food wasn't impressive, and the service was slow. UPDATE: I had a conversation with the General Manager, Brittany. She's a lovely person who is dealing with some inexperienced staff who don’t tend to stay long enough to grasp the necessary procedures. However, she sincerely cares about creating a positive dining experience for customers. My wife and I plan to return soon to give it another try. Stay tuned!
I would never return to this restaurant. It's unreasonable to charge over $15 for a meal that includes just one piece of meat and is served in such a messy way. The food was terrible, but I have to commend the waiter; they were excellent.
The front staff was welcoming, and I was seated outside as I requested. However, I waited more than 20 minutes before the waitress approached my table. When she did, she seemed hurried, quickly taking my drink order and returning with it promptly. After waiting 20 minutes, I was ready to order, but it took another 15 minutes for the appetizers to arrive, and the utensils were unclean. I then waited an additional 15 to 20 minutes for my main course. The waitress appeared eager to bring the check and collect payment while I was still eating. I probably won't be coming back.
The sandwich didn’t resemble the photo at all. The fries were cold, and the oil they were fried in looked old and past its prime. Even after ordering a second batch, the fries were basically the same. Overall, the food experience felt comparable to fast food chains like Burger King and Wendy’s.
We visited Ruby Tuesday for a special occasion and ordered two mixed drinks, but ended up waiting endlessly before deciding to pay and leave. From the start, it was clear something was off—the hostess was busy chatting with a woman sitting right by the entrance, completely ignoring us while we stood in line. There were only three customers in the entire restaurant. Our server spent most of her time hanging out in the back doorway with other staff, talking instead of attending to us. After asking for extra time to look over the menu, we waited endlessly again. Clearly, catching up with coworkers was more important than serving customers. It’s a shame, because I usually leave a good tip, but this time, there was none.
Good Rated Restaurants near Zephyrhills
★ 4.3 / 5 (4757 reviews)Barbecue Bbq American North AmericanSonny's Bbq
Gall Boulevard 6606, 33542 Zephyrhills, US
★ 4.3 / 5 (3833 reviews)American Lunch North American SteakJersey Mike's Subs
Gall Blvd 7890, 33541-4302 Zephyrhills, US
★ 4.5 / 5 (2872 reviews)Vietnamese Cafe Asian Coffee VegetarianSaigon Cafe
5118 Gall Blvd, Zephyrhills, United States