Panera Bread - Zephyrhills

Worst experience. Ordered a huge corporate order and went to pick and wasn?t ready because they forgot to make it. Waited another 40 min and were blamed it was our fault for not calling and confirming. When I returned because 2 items were missing themanager told me there was nothing she could do because she knows the food was there. After explaining I wasn?t trying to rob her$15 worth of free food considering my order was well almost $200 and the poor employee didn?t have her items to eat she said shecouldn?t do anything for me. She got the other employees to disrespect me and get loud with me when I wasn?t yelling and havinga conversation. So the managers there I believe were Tiffany and amber can?t remember there names but definitely should not beIn Customer service or representing Panera. Will never do a corporate event with them again. Called corporate and was tolddistrict manager would call me in 48 hrs. 3 weeks later and no call. Disappointed is an understatement

We ordered a duo of Mac and cheese with a Chicken salad sandwich, a Toasted cheese sandwich, a blueberry muffin and 2 drinks. The muffin was the only edible item. The Mac and cheese was very pasty like glue so that was thrown away. The chicken salad wasmore like a celery sandwich and the grilled cheese was dry and tasteless as if they used a cheese that wasn't real cheese sothat was not eaten either. To make matters worse the line to order was long and the girl must have been overwhelmed because shewas very curt.

I love their food!! They always impress me with the quality and same good taste. And a free BD cookie was delicious!

I love Panera, no complaints about the food. Great service too. I ordered food around 12pm today which was busy time of course and I waited 30 minutes for my food inside. I don't mind the wait, more importantly I think it is really sad to hear how miserable your employees are. They deserve more help making food and running the store. They were extremely stressed out. I didn't see the big manager in the trenches helping their staff either, which I feel is the worst part. The general manager should be present during busy rushes and not leave the employees to fend for themselves. Do better for your employees Panera. Great food, great service. Need a better atmosphere for your workers.

We ordered a duo of Mac and cheese with a chicken salad sandwich, a toasted cheese sandwich, a blueberry muffin and 2 drinks. The muffin was the only edible article. Mac and cheese were very pasty as glue, so it was thrown away. The chicken salad was more like a celery sandwich and the grilled cheese was dry and tasteless as if it used a cheese that was not genuine cheese, so that it was not eaten. To make it even worse, the line was long to order and the girl must have been overwhelmed because she was very cured.