Ruta - Feedback

What Алексей Крюков likes about Ruta:
A great place to relax on your own or with your family. You can also relax as part of a sports company, for this there is everything you need (pools, massages, a salt room, a sauna, an infrared cabin, a volleyball, basketball and football field), bicycle rental. Excellent and delicious restaurant. The rooms are spacious and there is an elevator. View all feedback. What Светлана Шевель doesn't like about Ruta:
Couldn't get to the hotel. Booked 2 weeks in advance. I paid for the reservation 1000 UAH. On the day of arrival, no one picked up the phone, neither the manager nor the hotline. I wrote 10 messages to the managers, sent certificates about the transferred illness and COVID. So they didn't answer. I had to check into another hotel. The money is gone. View all feedback.