Alez - Ypsilanti
Alez
Description
Nestled in the heart of the community, this restaurant is a treasure trove for aficionados of authentic Arabic cuisine. Diners can explore a vibrant menu featuring halal dishes, freshly baked goods, and delightful Arabic pies known as manaqeesh. While many rave about the comforting atmosphere, tempting manaeesh, and exceptional falafel sandwiches, some experiences highlighted inconsistent food quality and service concerns, particularly during busy times. Friendly staff and a well-stocked market of Middle Eastern essentials add to the charm, though recent criticisms regarding food preparation and order fulfillment suggest room for improvement. Overall, it’s a spot worth visiting for a taste of homey Middle Eastern flavors.
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Feedback
I would normally give this place five stars. I always buy hummus and the marinated chicken from the deli counter. I have always been extremely happy with their products and services until last night. I got a hummus and the guy made me pay at the counter for the hummus. I thought that was weird but they said they were different owners? Then I got my marinated chicken from the meat counter. It looked different than usual- it typically looks like there is yogurt in the marinade, this time it just looked oily. I figured maybe it's a different recipe? Anyhow, I got home, cooked my chicken and made some rice and a salad. The chicken was ok, not as good as usual, but not bad. But, the hummus...... HUGE disappointment! We normally eat the whole tray of hummus at dinner. This hummus had almost no flavor. It was definitely missing something. It looked beautiful as always with the red pepper and paprika and stuff on top. But, no flavor. I love this store and will definitely be back. This is probably a one off, or a recipe change and I hope the manager/owner sees this and corrects whatever happened. Could just be some new ppl cooking and need to adjust?
I was super excited to try this place out after driving past it several times. Ordered online and pickup was ready right when I got there, but there were people all over without masks or masks below their noses some were even employees behind the food counter. Wraps were good, but the fattoush was meh and had several mealy tomatoes. I won't be back. I'll give second chances for wrong orders, bad food, terrible service, but not when it comes to no mask mandate for employees. ETA this experience was prior to the mask mandate being lifted.
Very rude and unfriendly. Called and placed an order, but they sold it to another customer. When we called to inquire about it, he started screaming at us. The guy says when he is out of it, he can't do anything about it. What's the point of taking the order, if you can't full fill it? The guy claims he called us multiple times but we never received a call.
