Wilko's Cafe York

Very disappointing visit,difficult to understand what the foreign lady on the counter was saying was not offered tea or maybe it was but couldn’t understand what she said, was not told the system eg take an order flag and were to get condiments utensils etc. the breakfast was very poor overcooked plate barely warm sausage was the a bullet bacon like leather beans cold, all together a poor meal, won’t be going there again. I used to regularly visit this cafe but this was my first visit since the covid lockdown previously it was excellent but not now shan’t be going there again have to try Tesco again now that I will visiting Clifton Moor regularly again.

Called in for breakfast. First order taken wrong by foreign lady. Then table behind us she send wrong food out. When our food arrived the Pannini was over cooked and my husband said he could have shaved with it. The toilet in the ladies had blooded toilet paper at side of toilet. Not a good experience.

We visited the Wilco cafe on the off-chance as our allergic 2 year old was getting hungry. We were delighted to meet a young server who had extensive knowledge of which foods were safe for her to eat. Unfortunately the gluten free bread had sold out by lunch time but we managed with jacket potatoes. Thank you Joel (Simpson? for your excellent customer service. I hope your manager appreciates the care you take with customers.

I have always had good food here but the scones there surpass everything. Home made and delicious. I also love the coffee here. The staff are so friendly and go above and beyond. I must mention the lovely Clare who served me on Friday. I wasn’t having the best of days but she really cheered me up.

I must mention the Scones - they are fantastic. I come all the way from Filey for them and a coffee. While waiting in line, I observed the difficult customers the staff had to deal with. Well done to them for handling it so well.