The Windmill - York
The Windmill
Description
The Windmill Inn, a quaint pub on the A1079 near York, has seen a shift in patron perception since new management took over. While some guests have praised the refreshed ambiance, reasonable prices, and attentive staff, others have raised concerns about inconsistent service and food quality. Complaints include cold meals and a lack of responsiveness to feedback, with a few unfortunate diners reporting food-related illnesses. Despite mixed reviews, many regulars appreciate the charming atmosphere and good standards, indicating that with improved management practices, The Windmill Inn could regain its former glory as a local favorite.
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Used to enjoy food here, but today's experience was awful! Sunday dinner from packets and freezer. Small portions and a long wait even though restaurant empty Update: the manager had the decency to not charge us. I really hope the food goes back to previous standards
Visited last week, my daughter had Lasagne so bland no herbs or spices one bit of tomato in it. I had chicken with JD sauce, sliced chicken was cold, veg was cold and I don’t think the sauce had sniffed a bottle of JD! All in all it was disgusting and will not be going back!
I don’t feel I am able to give a good review as I left the pub early and was sick after eating scampi. I rang the pub up to explain and the lady who answered the phone said the manager would be in in the morning and she would pass the message on , but no one rang me to even ask if I was ok.
Food was good, gravy for Sunday roast was excellent, good amount, Yorkshire puds disappointing. Waiter polite, friendly and attentive.
We visited this pub many times before and always received a warm friendly welcome and the food and service were excellent! However, Its seems this place now, with new management struggles with a negative review, and decides to announce on trip advisor you are not welcome anymore comfortingly I am not the only one....it seems if you the management don't agree they report or ban you. Claims were made about our behaviour to a member of staff, my partner spoke to the aspiring manager at the end of the bar out of ear shot, not in front of other customers and I have 4 witnesses to this. The aspiring manager was left on her own to deal with not only my complaints but from several other visitors. When we asked for a manager they were not around, but quick to check trip advisor. The food was cold on arrival after an hours wait and we were told several times before it was coming! I think the manager needs to accept bad reviews and maybe put it right? I'm not welcome any more but I never had any intention of returning!
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