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Contribute Feedback What User likes about The Range Cafe:
visit this load for a series of years, has in the rule a good selection of objects, the new island area is a beautiful supplement, the Christmas area is good, although light bizarre with podest fans blow everywhere in the faces of the customers. the parking lot is very large with a good number of rooms. the way out of the load could be a bit better, as it would be difficult for disabled people to navigate. View all feedback.
What J9804SKstevens doesn't like about The Range Cafe:
Called in yesterday for a look round and went for a coffee. Staff friendly and decent Costas coffee. Asked where the toilets were and was told to avoid at all possible as they were disgusting explaining they had no cleaners! Well I was desperate so thought I’d chance it. Never seen such Disgraceful public toilet in my life, the floor looked like it hadn’t seen a mop for months, there was a full toilet roll down one o... View all feedback.
We had a coffee and a sausage sandwich as part of a deal that was on offer,we now know why because to be frank the sausage was dreadful,should have had the bacon.
4 adults and 1 child all visited The Range in York yesterday, we waited in que for at LEAST 20 minutes, baring in mine there was only a few people in front of us. Barely much on the menu. All the tables needed clearing and wiping, the serving staff was extremely slow. There was a lad on the hot drinks and one woman serving, she was getting confused alot and blaming it on the customers! We were told there was a wait on food to be heated, ridiculous! I waited over 20 minutes for a panini to be toasted! My friend was waiting even longer for a jacket potato! The food wasnt that great, flavourless and WAY TOO EXPENSIVE for what it was. My daughter decided she wanted a pack of oreos, (only 2 biscuits in 1 pack) charged at £1 !! A bag of crisps, £1. Sausage roll, all dry and flavourless over £2! Now i dont mind paying the money, if its actually nice and sitting in a clean place! They were clearly understaffed, yhe company needs to sort this out.
Enjoyable break while shopping in The Range. Food nice and staff helpful. Soft drinks slightly expensive though..
My partner and I called in the cafe for lunch on a Saturday lunchtime. We waited AGES to be served and there was only one family in front of us. There’s only one member of staff serving customers, making hot drinks, warming food and taking the money. When we were served, it took another 10 minutes to work out the correct prices as the till wouldn’t accept the ‘meal deal’ prices. There were at least 7 or 8 people waiting behind us. I told the server, they needed more staff and she replied with “the company has cut our hours, nothing we can do”. I suggest the company (part of compass I believe) restructures their policies at this cafe. It’s shocking service and they are going to loose customers daily.
Visited here today and was told could not combine loyalty drinks stamps as it was fraud ? Other large and small coffee shops have no problem doing this. Ordered two toastie and a bacon roll. Bacon roll came out first and had been eaten before toastie came out. Staff not as pleasant as previous range coffee shop staff
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