Costa Coffee Shop - York

Costa coffee in york is spacious and close to the market area of the city. if I always try to dive in the city.

I can't really imagine anyone going to this particular branch of Costa unless you're a patient, visiting one, or one of the unbelievably dedicated and professional staff of the NHS to who we all owe so much. All the more reason why staff at the coffee shop should show a little understanding and not be disgustingly rude to customers. The withering look I was shot by a member of the staff there, with whom I'd had no previous contact was totally unacceptable. The other staff were just generally ignoring customers. The place looked like a typhoon had been through it as hardly a table didn't have debris on it and only take away cups were available as the dishwasher had packed up. It might have been busy, they might have been short staffed, but even so come on Costa this was well below expectation...

I had a coffee and sandwich here after visiting A&E with an ill friend. It was a nice place to feel more ‘normal’, after the clinical hospital areas. Parts of the cafe seemed quite dark, but there was also seating in a better lit area. Very good WiFi.

The restroom at this restaurant is the dirtiest I have ever seen at a Costa. The rest of the restaurant wasn't much better. Despite not being very crowded, the staff was unfriendly. I would not recommend this place.

Nice, friendly service. Unfortunately I was unable to use an electronic gift card I had pre loaded on entering the shop. I had ordered drinks before I was advised. The place is not too roomy but comfortable enough. Cake also well received.