Dunkin' - Yonkers
Dunkin'
Description
A local Dunkin’ location has faced mixed reviews, with customers lamenting a decline in quality and service. Many express frustration over incorrect orders, such as iced coffee served as hot, and the lack of fresh donuts. Service has been described as slow and inattentive, raising concerns about staff training and morale. Although the café’s late hours and convenience for nearby workers are appreciated, patrons note limited pastry options and overwhelming crowds. While some commend the staff for being friendly and diligent, overall sentiment suggests significant room for improvement in quality and customer service.
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Feedback
I praise this location for being open until 8 or 9 pm. I work locally and its very convenient to be able to grab coffee and a croissant here.The wait times are reasonable and the lines are typically short; I'm usually in and out in less than 5 minutes. Plenty of parking and the lot has 2 exits. The staff is friendly and they keep everything relatively clean and tidy.My major grievance is that they have limited selection as far as pastries go; they only have 2 or 3 different variety of munchkins, and limited quantities of everything else that's not a hot menu item.
A bustling spot that could benefit from some local competition. Surrounded by two hotels and numerous offices, the staff seem a bit overwhelmed. The food and drinks are exactly what you'd expect from Dunkin'. Despite the busy atmosphere, the service is impressive.
I appreciate that this Dunkin' location stays open until 8 or 9 pm. Since I work nearby, it’s very convenient to stop by for coffee and a croissant. The wait times are reasonable, and the lines are usually short, so I can typically get in and out within five minutes. There’s plenty of parking with two exits in the lot. The staff is friendly, and the place is well kept and clean. My only downside is the limited pastry selection; they offer only two or three types of munchkins and have a limited quantity of other items that aren't part of the hot menu.
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QR-Code for the menu
