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Contribute FeedbackThe Carvel location on Yonkers Avenue has received mixed reviews lately. While some customers are happy with the service and cleanliness of the store, others have had negative experiences. One customer found a piece of plastic in their milkshake, emphasizing the need for extra caution by workers. Another customer was disappointed that the staff did not apologize for the inconvenience of a malfunctioning gift card machine. Despite these issues, some customers have praised the kind and hardworking employees, especially during busy times like Mother's Day. Overall, the Yonkers Avenue Carvel appears to have room for improvement in customer service and attention to detail.
Very nice and clean the Lord was great help with my order very polite thanks I had soft strawberry on waffle chocolate peanut cone yummy
This place is always clean and the service is usually good. Tonight. I'm pretty sure I order a strawberry soft cream with strawberry topping and chocolate hot sauce with whipped cream and cherry. I don't like her catching the desert right away. I couldn't see it until I got home. They gave me vanilla soft serving instead of strawberry. If I saw it before I left the store, I would have said something. Note: Ask for no travel cover next time. (06/01/22)
It was ok Not realized small soft ice with taxes us over $5. We're ridiculous. I'm glad I only have this desire once every blue moon.
This carvel never fails me. I have lived in the area for years and they always have the soft tastes I want to try. Fast, great service always.
Service was fast and polite. Ice-cream was good and store was clean. Can't ask for more.
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