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Contribute Feedback What User likes about Subway:
I went in to have some breaky before an appointment, and the two staff that were working were both very bubbly and happy - asking what I had planned for my day etc. My order was completed quickly and correctly and was delicious as always. View all feedback.
What User doesn't like about Subway:
Had a Big problem with a female staff member, who became aggressive because she wouldn't let us pay for a foot long sub, cut in half with no olives or jalopenos on one half. She wanted to charge the higher six inch price by 2. We mentioned our problem with this, as we visit subway outlets in many towns from Brisbane to Rockhampton and this one, and all the other times we have had amazing service and charged for a foo... View all feedback.
Very disappointed in the service this evening. Asked what topping were wanted. Requested “a little bit of this and that” only to get the normal amount. What’s the point of asking and then not being listened to? Wrapped subs then realised he didn’t put the meat on them so had to unwrap them again. Customer walked through the door behind us and kid mumbles “for f%*k sake” loud enough for us to hear. Don’t work customer service if you can’t be friendly.
Rude staff member and a very dirty place. Tables were very greasy and filth laying around on floor. It’s gross. Never would buy there again.
Service was terrible, Staff were rude. Asked for a little bit of onion and got more than the normal amount. No welcome or have a nice day. Very disappointed as the previous staff were excellent.
Upon entering the restaurant, we were greeted with a loud reprimand from the manager. The customer service was very poor and the cleanliness left much to be desired. We considered leaving because of the lack of respect shown to us. Additionally, the dishes we received were lacking in quantity and not prepared or presented properly.
Whilst the team here is young (school holidays perhaps) the service is as helpful as they can be, with all the usual Subway offerings. If you're after a healthy takeaway option here in Central Yeppoon, you can't easily do better.