Jack In The Box - Yakima

Low customer service. only one in the lobby was said: “We will help them soon” stood there for ten minutes until another worker came out of the break. no courtesy of anyone. I misunderstood my command.

I ordered the same order 4 times over a few weeks. It was the exact same order, only 4 items. 3 out of those 4 times, the order was incorrect, and I had to correct them at the window and wait for the rest of my meal. The fourth time, I got what I ordered, but the large milkshake I ordered was only half full.The food is fine, it seems clean and the staff are polite, but they never seem to get your order correct on the first try.

The new girl scout cookie shake is delicious ? I had the sour dough jack which is my favorite. My husband had the featured meal deal cheesy bacon burger and curly fries. We used the drive thru and the cashier was friendly too.

The food isn't always fresh and I paid with my card and they forgot to give it back to me! I had to drive all the way back and they asked to see my ID! Lol what terrible customer service.

This place is awful, both Jack in the Boxes in Yakima are the worst. The jumbo jacks are ALWAYS $6.50 a piece, 2 for $5 everywhere else in America for the last 10 years. They ask you to pull around front when there is nobody in line, they always forget the ranch and they are the only Jack in The Boxes I’ve been to in 8 states that has RAN OUT of ranch. They are consistently out of stock of whatever menu item you want. Don’t go to Jack in the Box in Yakima, it’s not the same as everywhere else. Well I mean.. go if you don’t believe me, all of those things will happen to you haha do it.