Dunkin' - Ws

Just left Dunkin Donuts on Country Club!!! (11/28/2023 4:08pm )Horrific experience!! The lady that took our order was EXTREMELY RUDE!! She had terrible customer... read more Just left Dunkin Donuts on Country Club!!! (11/28/2023 4:08pm )Horrific experience!! The lady that took our order was EXTREMELY RUDE!! She had terrible customer service skills and for some reason today SHE couldn't make anything we ordered. Not to mention me and my husband go there at least once or twice a week and order the same thing every time. But today was different!! Better yet SHE was different!! WE WILL NOT BE RETURNING!! I will say my experience the other times were good but whoever this lady is that’s working right now as we speak…well she’s bad for business!!!

They only fill your large coffee to the height of a medium coffee. At first I thought it was a fluke, but they keep doing it. Some of the workers there are very... read more They only fill your large coffee to the height of a medium coffee. At first I thought it was a fluke, but they keep doing it. Some of the workers there are very rude (Drive-thru lady) and could care less about serving you. Take my business to Starbucks from now on.

Not a true apple fritter but a doughnut roll with apple read more Not a true apple fritter but a doughnut roll with apple

Very clean and good selection of donuts. read more Very clean and good selection of donuts.

I have tried to give this location the benefit of doubt. Yet, they continue to disappoint. Ordered online, they couldn't make(wouldn't) make my drink and said t... read more I have tried to give this location the benefit of doubt. Yet, they continue to disappoint. Ordered online, they couldn't make(wouldn't) make my drink and said they didn't know how to refund. Wanting me to take something else. I had to return for refund the next day and leave without product, as they were rude and adamant they couldn't help. Then, I ordered my same latte and no sweetner/ caramel was added. Went back, manager had it remade. Now, today same thing no caramel. Goes back and they've overdone the sweetner to where now the coffee taste isn't present. I'm sure this was done intentionally. I'll never go back to another dunkin. They are too inconsistent and does not appear to care about the customers (repeated customers). They will close soon, if they continue to allow such hiccups and not focus on training better!