Tito's - Worthing

If you're searching for beautifully prepared food, a pleasant ambiance, a warm welcome, and excellent service, then Tito's is the place for you. This restaurant... read more If you're searching for beautifully prepared food, a pleasant ambiance, a warm welcome, and excellent service, then Tito's is the place for you. This restaurant consistently exceeds expectations and comes highly recommended.

My husband tried to ignore it and enjoy his meal, but it was futile. He went to check with the staff to see if they could get someone to address the issue, and... read more My husband tried to ignore it and enjoy his meal, but it was futile. He went to check with the staff to see if they could get someone to address the issue, and they simply replied that it was beyond their control. He explained that we were paying a lot for our meal and wine but couldn't enjoy it due to the constant noise. The manager eventually came over in a confrontational manner, stating it wasn't his fault that the alarm was going off, that he had prepared our food, and implied we were being unreasonable. He told us we could either leave or stay. My husband clarified that we loved the food and weren't complaining about that; we were just unable to enjoy it because of the noise. The manager reiterated his ultimatum to stay or go, but since the alarm had just turned off, we chose to stay. However, after that conversation, I was very upset. The manager made us feel as though we were to blame, and I couldn't enjoy my now-cold meal. I suggested we should only pay for our wine and the portion of the meal we had eaten. Instead, the manager told us to leave without paying and said we should never come back. This experience left us feeling embarrassed, upset, and angry—what a way to ruin our special day. Since this incident, the manager has followed me on Facebook and asked me to take this review down. I have a feeling I might not be the only one he has tried to silence.

I had a wonderful first visit to Tito. It was a warm day, and the side doors were open, creating a lovely atmosphere. We enjoyed two dishes of black shell and a... read more I had a wonderful first visit to Tito. It was a warm day, and the side doors were open, creating a lovely atmosphere. We enjoyed two dishes of black shell and a beautiful bottle of white wine.

He asked if we could move inside, but the waiter casually responded that the noise was the same in there. My husband tried to make the best of it and enjoy his... read more He asked if we could move inside, but the waiter casually responded that the noise was the same in there. My husband tried to make the best of it and enjoy his meal, but the sound continued to be a distraction, so he went inside to see if the staff could do anything about it. They simply shrugged it off, stating that it wasn't their responsibility. My husband expressed that we were paying a significant amount for our meal and wine and just wanted to enjoy our evening without the constant interruption. The manager approached us in an aggressive manner, blaming us for the situation and suggesting we were ungrateful despite being the ones affected. He accused my husband of being aggressive, which was clearly not the case. He offered us the choice to leave or stay, and when the alarm finally turned off, we decided to stay. However, after reflecting on the conversation, I felt increasingly upset. The manager made us feel like it was our fault, and I struggled to enjoy my now cold meal. I suggested we only pay for our wine and the portion of food we had consumed. The manager then insisted we leave without paying and told us never to return. We left feeling embarrassed, angry, and disappointed—this was not how we wanted to celebrate our anniversary. To make matters worse, the manager later found me on Facebook to demand that I take down this review. I can't help but wonder how many others he has pressured into removing negative feedback.

The food is excellent and reasonably priced. I highly recommend it! read more The food is excellent and reasonably priced. I highly recommend it!