Reviews
What User likes about Kaspas Desserts:
as always, eating was great. not happy with the service this time. left standing at the entrance for 10 minutes. no spoon given, had to go and ask. my daughter ice cream came 10 minutes before my waffle, a bit strange. overall it was okay. but this time it's only 4 stars. View all feedback. What Megan C doesn't like about Kaspas Desserts:
The service at this restaurant was terrible. I ordered an Oreo crunch crepe but received a waffle instead. I politely pointed out the mistake, and they made the correct order for me. However, I overheard a woman who I assume is the manager, talking about me to the staff, falsely claiming that I had ordered a waffle. Despite this, she eventually brought me the crepe and placed it on the table without a word. I then ov... View all feedback.
Reviews from various websites
The manager and staff were amazing! They were extremely accommodating to our group with physical disabilities and special needs. The restaurant is gorgeous with...
read moreThe service at this restaurant was terrible. I ordered an Oreo crunch crepe but received a waffle instead. I politely pointed out the mistake, and they made the...
read moreAnother lovely experience dining at this location. The friendly staff and speedy service made it worth digging into the wallet and enjoying another cheeky meal...
read moreOrder delivered incomplete (like several paid for ingredients missing). Called and was hard to understand. Was told to call again. Have been calling back a few...
read moreOrdered two creps and two milkshakes took ages to make them people who walked in after us walked out with their food and drinks before us when our food did arri...
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read moreDiners at this eatery have enjoyed mouthwatering food but consistently express frustration with service. Complaints include incomplete orders, long wait times, miscommunications, and a lack of attentiveness from staff. Celebratory occasions often turned sour due to delays and mishaps. However, there are also positive reports highlighting friendly staff, accommodating service for special needs, and a delightful atmosphere. Food quality receives praise, with many recommending the diverse menu and delicious desserts. Despite some negative experiences, the restaurant’s charm and food make it worth considering, especially for casual outings or family celebrations. Expect a wait, but the flavors may satisfy.
Took my teenager and younger brother to celebrate good exam marks. We were ignored when arrived at 6.20pm. Sat ourselves at a table, after walking past 6 empty...
read moreOmg I love this place this is my 2nd time here 7 of us went here today for our pudding staff friendly and helpful and food was so yummy I will be back
The waffle was amazing and was a bloody good size. But the amount of ice cream the my supplies was almost criminal. They must have used a tea spoon to scoop the...
read moreUsually I would never write a bad review, but this time, it got me on my nerves. Placed order online, not only they forgot two items, waffles were smush, I thin...
read moreWent to Kaspers in Dover, advised staff I have a nut allergy, was shocked to find out they use the same scoop for all the ice-creams, they don't use separate sc...
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read moreAs always, eating was great. not happy with the service this time. left standing at the entrance for 10 minutes. no spoon given, had to go and ask. my daughter...
read moreWe visited kaspas for the first time today. I had heard that we might have to extinguish it, but we had luck and set ourselves up immediately. the whole staff w...
read moreNo parking lot, but there is a ncp a few roads along. sesame immediately, had to ask for menus how not first given, lots of choice! prices not bad for portion s...
read moreAmazing amazing place,absolut love this place.one of my top 5 places. excellent puddings and milkshakes...give it 5 stars .xx
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