Kfc - Worcester

#9 - Fast Food - Worcester, Chicken, Chicken Wings
Menu
Full menu with pictures, prices and categories.

Kfc

Kfc
2.9 / 5 (3715 reviews)

Description

In a recent visit to a local KFC/Taco Bell hybrid, diners expressed their frustrations over poor service and carelessness. While many enjoyed the food, including the popular Jack Harlow meal, complaints about messy packaging and incorrect orders were rampant. Customers reported spilling gravy from a poorly sealed container, leading to messy clean-ups. Additionally, some staff displayed a lack of courtesy, particularly toward a needy homeless patron. Although food quality was generally satisfactory, the consensus suggests that significant improvements in service and attention to detail are urgently needed to enhance the overall dining experience at this establishment.

Last update: 24.05.2026 from: Anhr

Feedback

★ 2.9 / 5 from 3715 reviews
mary-beams-1
02.02.2024

The service was fast, but unfortunately, our order was wrong. We ended up heading to Popeye's to get what we actually wanted. We assumed someone would end up with the incorrect sandwich, but that’s beside the point. Drive-thrus often make mistakes with orders, so it's crucial to double-check before you leave. The whole purpose of using a drive-thru is to skip going inside.

jeffrey-plikunas
02.02.2024

I had a meal at the restaurant and placed an order. The prices were fair, and the service was outstanding.

suzanne-hamm
02.02.2024

I'm extremely disappointed! Until today, I had never encountered any problems at this location. I placed a large order totaling $80, including the tip, and it looked like a child had packed the bag. Everything was simply tossed in haphazardly. To make matters worse, the lid of one of the large gravy containers wasn't secured, causing gravy to spill all over the contents of the bag, as well as my stovetop, cabinets, and floor. I ended up spending about 15 minutes cleaning before we could even eat. Well done, KFC!

anhr-dawoud
02.02.2024

I tried the Jack Harlow meal, and it was pretty good—offering a solid amount of food for about $10. I once ordered the chicken pot pie through DoorDash, and it was a bit dry, but everything else I’ve had has been good. Overall, it’s KFC, so don’t expect anything extraordinary. The service, however, was excellent; the staff was quick and friendly.

matthew-levi-1
02.02.2024

A complete waste of time and extremely unprofessional. I ordered a 3-piece chicken box but received a box of biscuits instead, which I never ordered. This is truly disappointing.

FAQ

The joint offers the opportunity to view sports on a TV / screen.

The restaurant also takes credit cards from the common providers as a means of payment.

More information

Suggested nearby restaurants.