Dunkin' - Worcester

I've consistently found the staff at this restaurant to be very respectful during all my visits. They put forth great effort to fulfill every order, no matter t... read more I've consistently found the staff at this restaurant to be very respectful during all my visits. They put forth great effort to fulfill every order, no matter the request. Give them a chance, and you'll leave feeling very satisfied.

Ordered a coffee on door dash and they canceled my order… I would’ve understood if they were closing but how do you work at a 24 hour dunking and you cancel an... read more Ordered a coffee on door dash and they canceled my order… I would’ve understood if they were closing but how do you work at a 24 hour dunking and you cancel an order pure LAZINESS

The employee was on her cellphone the entire time and got the order wrong. We had to ask her if she got the order and when she repeated it was wrong.She did not... read more The employee was on her cellphone the entire time and got the order wrong. We had to ask her if she got the order and when she repeated it was wrong.She did not give us the total and when we pulled up she was still on her cellphone very loud and she stood there didn't say how much it was or ask us to pay. No communication at all and very poor customer service

The person working at the drive-thru was incredibly professional and friendly. Thank you for my matcha! It only took 76 seconds to get through the line. read more The person working at the drive-thru was incredibly professional and friendly. Thank you for my matcha! It only took 76 seconds to get through the line.

The drive-thru attendant was very friendly. I took off one star because the double chocolate donut wasn’t glazed. read more The drive-thru attendant was very friendly. I took off one star because the double chocolate donut wasn’t glazed.