Papa Gino's - Woonsocket

I requested extra Alfredo sauce on my pasta, but it hardly covered the dish at all. The lack of sauce meant there was little to no flavor. Also, half of the bro... read more I requested extra Alfredo sauce on my pasta, but it hardly covered the dish at all. The lack of sauce meant there was little to no flavor. Also, half of the broccoli was partially brown, while some pieces had an unpleasant, rotten taste. I ultimately had to toss it out, making it a waste of $12. Additionally, I was never given any breadsticks with my pasta or salad. Unfortunately, this has been my third disappointing experience with this restaurant in just two months. I won’t be ordering from here again.

I asked for extra Alfredo sauce on my pasta, but I hardly received any— it didn’t even cover the pasta completely. The dish lacked flavor, and there were no sau... read more I asked for extra Alfredo sauce on my pasta, but I hardly received any— it didn’t even cover the pasta completely. The dish lacked flavor, and there were no sauces to enhance it. Additionally, half of the broccoli was partially brown, and other pieces had an unpleasant, bitter taste. Altogether, it felt like a waste of $12. I also never received breadsticks for my pasta or salad. To be honest, this is the third disappointing experience I’ve had in two months. I won’t be ordering from here again.

The customer service at this restaurant is lacking. When we arrived, we weren't greeted at all, and it took a long time to place our order. I ordered a pepper s... read more The customer service at this restaurant is lacking. When we arrived, we weren't greeted at all, and it took a long time to place our order. I ordered a pepper soup, but it never arrived. Instead, they just handed us a cheese platter without much thought. If I wanted to ask for something, it felt like a chore. It’s supposed to be a simple setup with cheese and pepperoni, but the staff seemed lazy. I do enjoy ordering food and dining in here, as the speed is decent, and you don’t have to wait long. However, the interactions with the staff are minimal and quite dull.

The food was fantastic! The service was exceptional, making the entire experience delightful. The dishes were incredibly tasty, and I know I'll be returning bec... read more The food was fantastic! The service was exceptional, making the entire experience delightful. The dishes were incredibly tasty, and I know I'll be returning because of this wonderful experience. I highly recommend this restaurant if you're looking for a charming atmosphere, the best pizza, and top-notch service!

If I could give zero stars, I definitely would! I ordered online and waited more than an hour for my delivery. When it finally arrived, the food was burnt, cold... read more If I could give zero stars, I definitely would! I ordered online and waited more than an hour for my delivery. When it finally arrived, the food was burnt, cold, and extremely disappointing. I called the restaurant and spoke with the manager, who refused to give me his name. He was completely indifferent to my complaint and even said that many others were unhappy too. What does that say about this place or its management?!!!