Five Guys - Woodbridge

The staff was welcoming and the burgers were delicious, but I received an excessive portion of small, overcooked fries. While the restaurant is usually known for their tasty and plentiful fries, they fell short in that department during my visit.

Yesterday afternoon, we visited this restaurant. We spoke to the young woman at the cashier and inquired about the kosher options for hot dogs. Unfortunately, she did not seem to understand and was not willing to comprehend our question. She repeatedly stated that a hot dog does not have a "dick," implying that it is different from being kosher. We requested that she consult with a manager or senior staff member at the location, but she insisted that she was the manager and refused to help us. As a loyal customer, I recommend that Five Guys, the parent company, properly train new managers on the products they offer and ensure that employees can effectively communicate with customers and address their concerns. I left feeling extremely disappointed with the service.

This is a place that is worth ordering from their way.

We went yesterday afternoon to this location. We talked to the young lady on the cashier and we asked her if the hot dogs offered was kosher. She didn’t understand and wasn’t willing to understand. She kept saying it doesn’t have a pork, hot dog doesn’t have a pork is different than Kosher product. The Kosher product handled and produced in specific way. We asked the lady to check with a manager or a senior employee in the location but she was very stubborn and wasn’t willing to help us, she kept saying she was the manager. I just want to request Five Guys company as a loyal customer) when hiring new managers should trained them about the product they offer, also should train the employees to understand what products the location offers and be able to clearly communicate with customers if they have a concern or questions. Really disappointed

Five Guys burgers and fries are cooked to order so its fresh every time.