Ocean Breeze - Wolverhampton

I didn't feel like cooking, so I decided to go to Ocean Breeze, which is a short walk from my house. The restaurant was busy and there was a line. When it was my turn to order, there was some confusion with my order. I had requested 2 spring rolls, but it was heard as 2 tinned roe. It wasn't until the server asked me if I wanted salt and vinegar on my roe that the mistake was realized. I had to wait a bit longer for my spring rolls, which I agreed to. The noise in the restaurant and the perspex screen at the counter made it easy to see how my order got mixed up. There was already a delay due to a rush on kebabs and the meat not being ready. The young lady who served me was instructed to give me a refund because of the wait. I initially declined the refund, but she insisted. It was placed in a donation tin on the counter, where both staff and customers could see it. The wait was unfortunate but not too bad. The staff at Ocean Breeze were very friendly and efficient. They seem to cook items upon request rather than having them prepared and sitting under a heat lamp, which may result in longer wait times for customers. The refund was a nice gesture and showed great customer service. The food was delicious. I don't usually go to chip shops often, but I will definitely be returning to Ocean Breeze.

I usually love this fish and chip shop and would give it a five-star review, but the last few times I've been, including today on 2/5/2020, the fish has been delicious as usual, but the chips looked and tasted like they had been reheated multiple times. The chips were really horrible.

I ordered kebab meat and fries around 5pm, and I have to say it was the worst I've ever had. I will never go back again. The meat seemed leftover from lunchtime and lacked freshness. I give it a 2 out of 10, this place needs to be closed down. What a waste of money.

Always seem to be waiting for chips to cook, and always seems to be a queue.... Food is nice but service is slow.

Excellent fish shop and value for money,,the parking is a little bit of a problem as very busy main road and not much space