Reviews
What Michelle W likes about Costa Coffee:
The food, drinks, and cakes at this restaurant are delightful. It's a great place to socialize and meet new people. The staff goes above and beyond to accommodate guests, including bringing your order directly to your table if you have any medical issues. Well done, Costa! View all feedback. What Lindybow21 doesn't like about Costa Coffee:
I unfortunately visited this restaurant this week and had a disappointing experience. It was nearly lunchtime, but the queue was extremely long with only two servers working. Another woman was restocking the sandwich fridge, seemingly unaware of the frustration of the customers waiting. After finishing her task, she made herself a drink and disappeared, leaving us waiting. This lack of attention to customer service w... View all feedback.
Reviews from various websites
Super coffee I love the Costa coffee Almond croissant is really tasty
Dirty tables but otherwise not a bad place to sit down with a coffee
This restaurant is a great spot to stop by while shopping. However, during busy times, the tables are not well maintained and the toilets could use improvement....
read moreThe waitress, Chanice, at Costa in Bentley Bridge was very friendly and accommodating.
Very friendly and efficient staff and service received
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read moreCosta at Bently Bridge presents a dichotomy of experiences, with moments of delightful service marred by inconsistency. While some guests praise the friendly staff who go above and beyond, others lament long wait times and a lack of awareness during busy hours. Issues like closure with little notice, inadequate COVID protocols, and insufficient knowledge about dietary needs have led to frustration. The atmosphere is welcoming, with a good selection of food and drinks, yet concerns over cleanliness and value persist. Overall, while it remains a popular stop, improvements in service and attention to detail are needed.
The food, drinks, and cakes at this restaurant are delightful. It's a great place to socialize and meet new people. The staff goes above and beyond to accommoda...
read moreI unfortunately visited this restaurant this week and had a disappointing experience. It was nearly lunchtime, but the queue was extremely long with only two se...
read moreI had a great experience enjoying a delicious coffee with my son while doing some Christmas shopping. The gentleman who made my coffee provided exceptional cust...
read moreHad a coffee and sandwich. Very good as always. Staff efficient, polite, friendly. Thanks guys! Why have I got to write 100 characters?! Stupid TripAdvisor
I visit with my mum regularly. The quality of coffee is consistent. The service is always excellent. It's kept clean and tidy.
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