Mcdonald's - Woking

Fairly comfortable seating and quite good service Computerised ordering tricky. Coffee quite good but food quite poor quality, Inexpensive but ,,,.,,the layout of the seating areas mean you can buy better quality breakfast buns etc elsewhere and buy a McDonalds coffee there.

My milkshake was warm and wasn’t anywhere near the top. It was completely disgusting and cost me £2.06. ABSOLUTELY HORRIBLE

What a pleasure to be greeted at the door by a smiling face (the doorman)! Only had coffees but these were also served with a smile and they came very quickly. Tasty and fresh.

I’ve been here a few times and received good and bad service. In the past I’ve made a table order in person at the till only to be forgotten. I’ve had wraps so badly made that they fall apart as soon as you open the box, incorrect orders and cold food. I have complained to head office before and they are not interested as this site is a franchise. Today was no better. Friendly staff serving but cold chips served in a carton that was half full, the wrong drink, a lukewarm wrap and no serviettes. The venue is located in the food court at the Peacocks Centre. It is bright and inviting with self service tills and seating inside and out. If you are technically challenged or prefer a personal service they still have a till. There are screens and tables to entertain the children. The toilets are the other side of the food court. Whilst the table I sat at could have had a wipe, it was generally clean and tidy. Don’t sit at the high tables by the entrance because you end up sharing your meal with the queue when they are busy!! I noticed they have replaced the plastic straws with thick paper straws. Big up McDonalds but they go soggy really fast. In their defence on this we are talking paper and liquid! At least they are trying. I will go for a quick meal but it’s not my stop off of choice and they do not address their shortcomings. The same issues occur over and over.

I had a disappointing experience at this restaurant. My burger was inconsistently warm and cold, and my vanilla milkshake had unexpected chocolate in it. When I complained about this, the manager, Pamela, seemed unconcerned and even found the situation amusing. Additionally, my friend's order was missing items. The lack of care and poor customer service exhibited by the staff was unacceptable. I will be sticking to the restaurant in Woking High Street from now on. I am concerned about the cleanliness standards and potential allergy risks at this location.