Grainmaker - Woburn

I have been waiting for this place to open. I have both a gluten and dairy allergy so I was very excited to have a new local restaurant to accommodate my diet.... read more I have been waiting for this place to open. I have both a gluten and dairy allergy so I was very excited to have a new local restaurant to accommodate my diet. I ordered the dumplings and AG bowl. I also got the basil lemonade and everything was amazing. I can?t wait to go back and try each and every menu item. The staff was very friendly and I loved how environmentally concerned they are as well. A must try!

I ordered food for delivery via Grainmaker’s website, but after an hour, my order was canceled. I reached out to Grainmaker to find out what had happened, and t... read more I ordered food for delivery via Grainmaker’s website, but after an hour, my order was canceled. I reached out to Grainmaker to find out what had happened, and they informed me that the issue was with Uber, their contracted delivery service. They instructed me to contact Uber directly, even though I didn’t place my order through them, and since my food had already been picked up, I wouldn’t be getting a refund. I then contacted Uber, only to be told that the restaurant must initiate the refund request from their side and that they couldn’t assist me further.

I was thrilled to find this restaurant during my visit to the shopping center. After looking at several options, we were attracted by the diverse selection of h... read more I was thrilled to find this restaurant during my visit to the shopping center. After looking at several options, we were attracted by the diverse selection of healthy dishes. We tried two of the house recommendations and one custom order, and everything was fantastic. I’m already looking forward to my next visit!

Happy to have stumbled upon this place while visiting the shopping center. We mulled over some of the other choices before spotting the vast healthy options her... read more Happy to have stumbled upon this place while visiting the shopping center. We mulled over some of the other choices before spotting the vast healthy options here. We had two prescribed meals and one freestyle and they were all really good. Hoping tobe back soon!

I ordered food for delivery through Grainmaker?s website. After an hour, it was canceled. I contacted Grainmaker to see what happened, and they said it was an i... read more I ordered food for delivery through Grainmaker?s website. After an hour, it was canceled. I contacted Grainmaker to see what happened, and they said it was an issue with Uber (who they contract with for delivery). They told me I needed to contact Ubereven though I didn?t order through Uber, and because my food was picked up, I would not receive a refund. I contacted Uber andwas told the merchant must request the refund on their end and that they do not have the ability to refund me directly.Grainmaker will not provide me a refund for food I never received.