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Subway has garnered a reputation for both commendable service and disappointing customer experiences. While certain staff members are consistently friendly and accommodating, there have been troubling reports of poor food preparation, cleanliness issues, and lackluster management. Diners have faced challenges with order accuracy and long wait times, leading to frustration and dissatisfaction. Despite these issues, some patrons appreciate the hygienic environment and attentive employees. Ultimately, Subway's inconsistency in service and product quality leaves customers divided, with some hopeful for improvement and others vowing to seek alternatives.

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