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Contribute Feedback What Chattycath likes about Ruben's Coffee Shop:
Popped in today as not tried this branch in Heswall before had a gorgeous Banoffee Muffin partner the breakfast muffin. Not only was the food drink excellent we had everything brought to us by smiling staff. View all feedback.
What HoneymoonersWirral doesn't like about Ruben's Coffee Shop:
We popped in to Rubens for a coffee a few days ago. We ordered at the counter but unfortunately the lady who served us made no effort to smile or be pleasant. We went to sit in the rear courtyard and waited for our drinks. After they arrived and I had poured some milk into my coffee, I noticed that the milk jug was very dirty inside so when the same lady walked past, I pointed this out to her. Her response was Ok , n... View all feedback.
We spent an hour here to use the wi fi so we ordered tuna paninis and coffee. Food was ok and coffee was on point. Lots of seats and sofas to choose from. Clean. Nice Xmas atmosphere.
Nice coffee and atmosphere but not all the staff are friendly or even smile. If you’re working servicing the public then surely you need to look as though you’re enjoying it?!
We had pancakes and tea when we went, the pancakes were delicious and the portion size was very generous. Staff were lovely and friendly and nothing was to much trouble, they even have me cream as an extra with my pancakes. Thank you so much we will return.
We had amazing pancakes today- banoffee and mixed fruit, portions are huge, enough for two people! Staff were friendly and helpful. We definitely be back soon to try more flavours!
Never again will i visit here. Rude staff the man and woman behind counter were incredibly rude and unhelpful my coffee was cold i asked for it to be heated up for the guy to roll his eyes at me and them both give out about me asking after sitting down. Tables were filthy cups were dirty had stains and lipstick marks. Be sticking to wylde coffee next time as much more welcoming clean accomadating and alot better tasting coffee. Consider retraining staff on customer service and hygiene!