Brewers Fayre Burleydam - WIRRAL

The food at this restaurant was consistent, but the service varied each day. Some days you could order your breakfast at the table, while others you had to help yourself. This made it difficult to know how much time to allow for dining. Sometimes you had to order food at the bar, and other times at one of the two stations. There were no call buttons or other ways to get staff attention, so you were left to your own devices until someone noticed you.

Ste the barman always delivers a quality pornstar martini an 2 for 10 pound can't go wrong ...... up the Dam barracuda Morretti nice too

We went to the restaurant to celebrate my wife's birthday with a party of 6. It was the worst experience we've ever had. We arrived around 6pm and were still waiting for our starters at 7:10pm. They got the starters wrong, so they had to remake 4 of them because the first choice was not available. Three of them had cheese on them, so we sent them back because one of our party members has a dairy allergy and they did not ask about allergies when she arrived. When the starters eventually arrived at 7:10pm (over an hour since sitting down), they looked like they had just been waved over the grill. My wife, who ordered soup at 6:15pm, still had not received it by 7:10pm. The curry my daughter ordered was watery like the soup my wife should have received. When the mains arrived, we had to ask for items that should have come with them. My mixed grill had 2 eggs on it that could have been used as a frisbee. The manager asked if I wanted a discount, but I declined as all I wanted was to leave and had to take my kids to McDonald's to get some food. There were so many kids running around, it felt more like a playground and the staff did nothing to stop it. We go to a restaurant to eat and have good conversation, but this experience was a waste of time and spoiled my wife's birthday meal. I only gave one star because I had to, otherwise, I would have given none.

Went for a catch-up with friends having been to your establishment plenty of times and loving it. However you let yourselfs down with the quality of service and food. There was missing items of our mains , to which we weren 't told when ordering . When the food arrived at our table we didn 't immediately realise something was missing. To which I had to walk around the restaurant to find a waitress. Only to be told oh we 've got no garlic bread so I wasn 't offered a substitute for the missing food I had to ask what they had to replace it. On my meal I ordered the mixed grill , which was lovely except for the rump steak which was one massive lump of inedible fat but we 'd had enough at this point and just wanted our experience here to be over. Hopefully this is just a small blip and not the future as I would like to come back.

Went for Sunday lunch carvery, stood in queue waiting for veg for nearly 15 mins, staff member just strolled in with one dish then went back for another dish ect this happened about 4 times, then he started carving meat by which time we had been in small queue of about 6 people for 15 mins. After getting lunch found there was no sauces apple mint or otherwise( he'd taken empty ones out but no new ones) place wasn't even full. Server was miserable and food mediocre, roasties were cremated but plenty of meat given. We won't be going back on a Sunday, it just seems young staff can't cope very well and no sign of anyone managing them. We weren't the only ones complaining.