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Contribute Feedback What User likes about Tropical Smoothie Cafe:
My favorite smoothie and lunch. Smoothies are sweet and the bacon chicken ranch packaging is alway hot and tasty. Update: Why do I get a "extra 50 cent for when I ask for light salad on my chicken bacon Ranch Flatbread???? I have two receipts that one accuses me and one another doesn't????? I always get the same? If I asked, nobody knows. I'm a regular customer coming to lunch. I mean, when I asked for extra, I get t... View all feedback.
What User doesn't like about Tropical Smoothie Cafe:
I was in this place a few times, and every time the costumer service is simply not very good. I'm also a manager in a food service, and I understand that sometimes it can be difficult. But to take it on a costumer who is nothing but nice (or even a costumer at all) is simply not okay. I also tried to call a few times today, and it just ringed. No one took off the phone at any time when I tried to call my order. I lov... View all feedback.
Pulled up to drive thru and she told me rudely that they won’t taking anymore drive thru orders. I asked can I come inside and she says if you want to! Meanwhile I go to Dairy Queen to place my order that took all of three minutes. Then pull back around to see someone at the window getting an order and someone placing an order.
Took my wife and daughter to tropical Smoothie to get some quick lunch, waited over 30 min in line until my turn came up to order, and not one employee ever acknowledged me standing there, one young girl kept playing on her phone while working drive thru, she also kept staring on my wife with a nasty look like we are not welcome there, and the overall service is extremely slow every time we visit, will not be returning
Smoothies taste like pure water. I always have to get the young adults who make them to remake them. Too expensive for poor quality laziness.
Waited in line over 30 minutes before I even got to order. Employee had a bad attitude. It was obvious they were understaffed
I'm not exactly sure how to describe my experience here.I've never been to a Tropical smoothie so I have nothing to base my experience on. Fresh fruit is literally a banana or an apple.....maybe I've been a little spoiled by the Lords chicken.It was moderately clean. The previous person sitting at our table spilled a smoothie so it was sticky. Bathroom was moderately clean.I ordered the chicken salad and got a wrap. They did fix it. The wrapper even said salad. It was ok. Processed chicken but what did I expect for $9.The oddest things were the employee wearing bedroom slippers......that can't be safe. Also what's up with the Christmas tree and wreath is just chilling in June.Average food. Average service. 2.5 rounded up for this review.